Logistics Specialist

Philips; Jakarta Pusat; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

Philips is a global leader in health technology, committed to improving billions of lives worldwide through innovation. We are seeking a Logistics Specialist to improve operational efficiency and customer satisfaction at district level, focusing on inventory control, customs clearance, inbound/outbound shipments, and on-time delivery.

You will coordinate 3PL performance, manage warehousing and export control compliance, and support cost control initiatives using SAP and Stockview.

Qualifications

• 2–3 years of relevant experience in logistics, supply chain, or warehouse operations.
• Strong vendor management skills (customs brokers, warehouse providers, last mile delivery partners).
• Proficiency in Excel (pivot tables, lookups).

Responsibilities

• Manage 3PL performance for warehouse and transportation providers, including KPI tracking and invoice review.
• Oversee order management and ensure on-time delivery through TMS optimization.
• Ensure warehouse and logistics compliance, import/export controls and inventory accuracy.

Skills

Vendor management

Excel proficiency

Tools

SAP

SCM Dashboard

Stockview

Job description

Job Title

Logistics Specialist

Job Description

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well‑being needs.

1. Role Overview

In this role, you have the opportunity to make a meaningful impact by improving operational efficiency and customer satisfaction. You will be responsible for providing operational, logistical, and warehousing support at the district level, with a strong focus on inventory control, customs clearance, shipment management (inbound/outbound), export compliance, and ensuring on‑time delivery to customers.

Key Responsibilities

Logistics, Compliance and Cost Control

• Manage 3PL performance for warehouse and transportation providers, including KPI tracking, regular performance reviews, PO management and invoice review.

• Actively collaborates with stakeholders and manages the supporting requirement for order-to-cash process (e.g. timely POD collection, close monitoring of backorders, managing tools/wheels requirements, etc).

• Act as the point of contact regarding demo equipment movement and request and oversee the end‑to‑end process for demo / loan process.

• Own warehouse, logistics, and export control compliance for the district including acting as the District Export Control Officer (ECO).

• Manage both bonded and non‑bonded inbound and outbound shipments, ensuring on‑time and in‑full delivery to customers/sites.

• Manage order management with IWD teams, PCT and GBS OM, including documentation, shipment status, and backorder monitoring, to ensure on‑time delivery through TMS optimization.

• Oversee all Last Mile Provider (LMP) activities and maintain valid SLAs in collaboration with Procurement.

• Act as Ship Hold Coordinator within the district and supervise end‑to‑end DEFOA and ensure timely completion.

• Manage physical stock write‑off and scrapping processes in collaboration with appointed external parties.

• Partner with Quality & Regulatory teams on labeling activities and permit applications (BAPETEN, etc).

• Support Sales teams with IWD cost inputs for customer quotations and ensure accurate cost (IWD / TPW) allocation to projects or business cost centers, including monthly incurred cost tracking and annual AOP budget proposal.

• Submit internal control self‑assessments on supply chain security, inventory and accrual inputs.

• Provide logistics supporting documentation for financial related activities.

• Own audit‑related activities for warehouse and logistics with quality and HSE (e.g., GDPMD) and support customs audits when required.

Inventory Accuracy & Warehouse Management

• Ensure posting accuracy across GR, GI, inbound, pick & pack, and outbound processes.

• Own stock accuracy (aged and non‑aged inventory) for commercial, free stock, and demo.

• Conduct monthly inventory cycle count reconciliation, analyze the stock accuracy and provide the report including the comprehensive CAPA for any discrepancies.

• Plan and lead stock takes and submit the reports to relevant stakeholders.

• Manage 3rd party product purchase based on order requirements, collaborate with stakeholders to ensure product availability in the right quantity, at the right time, and with the right product.

• Ensure implementation of Good Warehouse Practice in alignment with GDPMD requirements.

• Lead shelf‑life management for stocks with expiry dates to maintain inventory quality and compliance.

• Participate in lean supply chain initiatives and continuous improvement programs to enhance operational efficiency.

Systems & Tools

• SAP

• SCM Dashboard

• Stockview

3. To Succeed in This Role

• Resilient person with 2–3 years of relevant experience in logistics, supply chain, or warehouse operations.

• Strong vendor management skills (customs brokers, warehouse providers, last mile delivery partners).

• Proficiency in Excel (pivot tables, lookups).