Livestream Growth & Operations Lead

PT OTWOO Cosmetic Indonesia; Jakarta Barat; On-site; IDR 279,000,000 - 446,400,000; Full time

Job summary

PT OTWOO Cosmetic Indonesia seeks a proactive Livestream Manager to lead the livestreaming department, oversee operations, and drive campaign performance across Paydays and Brand Days. You will coordinate with China HQ, TikTok & Shopee managers, and cross-functional teams to craft engaging streams, optimize KPIs, and implement scalable processes.

Fluent English is required; Mandarin proficiency is a plus. The role demands strong leadership, analytical thinking, and a track record in e-commerce

Qualifications

• Bachelor's degree in Business, Marketing, Communication, Management, or a related field.
• 3–5 years of experience in livestream operations, e-commerce, social commerce, or team management.
• Fluent in English, both written and spoken.
• Mandarin proficiency is a strong advantage.
• Strong understanding of TikTok Live and Shopee Live, including dashboards and features.
• Familiar with TikTok Seller Center and Shopee Seller Center.
• Knowledge of TikTok campaigns such as JBP, XBP, Brand Day Sales.
• Understanding of GMV Max and TikTok Ads Manager.
• Experience developing KPI and performance management systems.
• Familiar with Lark/Feishu.
• Comfortable using AI tools to improve productivity.

Responsibilities

• Lead livestreaming team and manage Live Operations Specialist, Host Supervisor, Operations Supervisor, Trainer, Operator, and Hosts.
• Monitor team performance with monthly KPI evaluations.
• Provide training, coaching, and development to improve capabilities.
• Plan promotional campaigns and ensure alignment with budgets and targets.
• Coordinate with China HQ and platform managers to align strategy and execution.
• Develop and improve SOPs, workflows, and automated processes.
• Monitor sales performance, compile weekly/monthly/quarterly/annual reports, and provide insights.
• Ensure campaigns are correctly set up and optimized across platforms.

Skills

Leadership

KPI tracking

Analytical thinking

Problem solving

Decision making

Detail oriented

Organizational skills

Target driven

Education

Bachelor's degree in Business/Marketing/Communication/Management

Tools

TikTok Live

Shopee Live

TikTok Seller Center

Shopee Seller Center

Lark/Feishu

ChatGPT

Gemini

Claude

Grok

TikTok Ads Manager

Job description

PT OTWOO Cosmetic Indonesia seeks a proactive Livestream Manager to lead the livestreaming department, oversee operations, and drive campaign performance across Paydays and Brand Days. You will coordinate with China HQ, TikTok & Shopee managers, and cross-functional teams to craft engaging streams, optimize KPIs, and implement scalable processes.

Fluent English is required; Mandarin proficiency is a plus. The role demands strong leadership, analytical thinking, and a track record in e-commerce