LiveOps & Game Launches Associate

PT. Garena Indonesia; Jakarta Barat; On-site; IDR 240,000,000 - 360,000,000; Full time

Job summary

Garena Indonesia is seeking a proactive Live Operations & Publishing Lead to manage launching multiple mini-games and build end-to-end publishing flows in Jakarta. You will coordinate with developers, marketing, moderators, and other stakeholders to ensure smooth releases and robust live-ops campaigns.

You will design live-operations plans, monitor performance, and drive player engagement through events, updates, and community initiatives.

Qualifications

• Bachelor's degree or higher in Business, Marketing, Engineering, or a related field.
• Interest in UGC game communities is mandatory.
• Strong communication and stakeholder-management skills.
• Excellent time management, prioritization, and attention to detail.
• Ability to manage several games, deadlines, and campaigns at the same time.
• Hands-on, adaptable, and comfortable building new processes from scratch.
• User-driven mindset with the ability to turn player feedback and performance insights into action.

Responsibilities

• Publish and launch multiple mini-games simultaneously.
• Build launch schedules and release checklists.
• Coordinate with developers, marketing, moderators, and stakeholders for timely releases.
• Establish live-operations plans including events, content updates, campaigns, and engagement activities.
• Plan promotional campaigns across in-game placements, social media, and community channels.
• Grow game communities with moderators and gather player feedback.
• Monitor game performance, player behavior, and community sentiment to identify improvements.
• Handle launch issues and urgent escalations.
• Document best practices and improve publishing and live-operations workflows.

Skills

UGC communities

Stakeholder management

Time management

Multitasking

Process design

User feedback

Education

Bachelor's degree or higher in Business/Marketing/Engineering

Job description

Garena Indonesia is seeking a proactive Live Operations & Publishing Lead to manage launching multiple mini-games and build end-to-end publishing flows in Jakarta. You will coordinate with developers, marketing, moderators, and other stakeholders to ensure smooth releases and robust live-ops campaigns.

You will design live-operations plans, monitor performance, and drive player engagement through events, updates, and community initiatives.