Liaison Officer

Mahacakra; Jakarta Utara; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

Mahacakra is seeking a proactive Liaison Officer to connect with banking clients and partners in Jakarta. You will coordinate meetings, manage documents, and present updates to internal teams to ensure timely delivery.

You will build long-term relationships, monitor feedback, and collaborate with operations, sales, and finance. 1–3 years in PR, sales, or account roles is ideal; on-site work in Jakarta Selatan and occasional travel required.

Qualifications

• 1–3 years of experience in Liaison Officer, Public Relations, Sales/Marketing, Account Management, or related roles.
• Excellent communication and interpersonal skills.
• Strong negotiation and stakeholder management abilities.
• Proactive, adaptable, and highly organized.
• Able to build and maintain strong professional relationships.

Responsibilities

• Serve as the main point of contact between the company and clients, partners, and related institutions.
• Coordinate meetings, correspondence, and follow-ups with client PICs to ensure requests and issues are handled on time.
• Manage administrative documents required by clients, such as proposals, agreements, and vendor registration documents.
• Represent the company in client meetings and visits, and communicate updates to internal teams.
• Coordinate with internal teams (operations, sales, technical, and finance) to align on client needs and deliverables.
• Build and maintain long-term professional relationships with stakeholders.
• Monitor client feedback and escalated potential issues before they affect service.

Skills

Communication skills

Stakeholder management

Negotiation

Organizational skills

Public relations

Job description

About the Role

As a Liaison Officer, you will act as the bridge between Mahacakra and our banking clients and partners, ensuring smooth communication, timely coordination, and strong professional relationships.

Responsibilities

Serve as the main point of contact between the company and clients, partners, and related institutions.

Coordinate meetings, correspondence, and follow-ups with client PICs to ensure requests and issues are handled on time.

Manage administrative documents required by clients, such as proposals, agreements, and vendor registration documents.

Represent the company in client meetings and visits, and communicate updates to internal teams.

Coordinate with internal teams (operations, sales, technical, and finance) to align on client needs and deliverables.

Build and maintain long-term professional relationships with stakeholders.

Monitor client feedback and escalated potential issues before they affect service.

Requirements

1–3 years of experience as a Liaison Officer, or in Public Relations, Sales/Marketing, Account Management, or related roles.

Excellent communication and interpersonal skills.

Strong negotiation and stakeholder management abilities.

Proactive, adaptable, and highly organized.

Able to build and maintain strong professional relationships.

Willing to work on-site in Jakarta Selatan and travel to client locations when required.

Nice to Have

Experience working with banks, financial institutions, or corporate clients.

Familiarity with vendor registration and procurement processes in the banking sector.