Learning Operations & Facilities Staff

BINUS Group; Jakarta Pusat; On-site; IDR 66,960,000 - 89,280,000; Full time

Job summary

BINUS Group in Jakarta Pusat is seeking a capable administrative professional to support the Professional Development (PD) programs across pre-implementation, implementation, and post-implementation stages. You will coordinate data, schedules, venues, and learning materials, handle documentation, QA, and reporting, and assist in process improvements under supervision.

Strong communication and secretariat skills are essential, with at least one year of experience in administration.

Qualifications

• Min. bachelor degree (S1) in relevant field.
• Min. 1 year experience.
• Good in secretariat or administration tasks.
• Good communication skill.

Responsibilities

• Support providing data Opened PD program with target pool participants
• Support arranging schedule training
• Upload schedule training in website/LMS
• Do booking room and facilities for PD Programs
• Support analyzing the training schedule in order to make it realize on time
• Support in designing and distributing of brochure/flyer/etc. of PD programs
• Support data related external training realization
• Support in producing report related realization of Professional Development Program
• Arrange the operational facilities and documents needed for Training Need Assessment that require in PD
• Support preparing and executing the operational support for implementation of PD programs
• Prepare and replicate learning material (handouts, Ice Breaker, Evaluation, etc.)
• Support providing all learning materials and facilities (icebreakers, case studies, handout)
• Assist supervisor in execute various PD Programs
• Execute questionnaires distribution and recap the data
• Prepare the payment request align with procedures needed
• Responsible to documented all handouts, questionnaires and other materials that use for Training Program
• Support all activities/data/documentation that related to BCLD
• Process registration and answers routine inquiries regarding topics, schedules, and locations
• Support BINUS Quality Assurance (data, documents and visiting)
• Support in providing data and document needed related to quality assurance in BINUS
• Producing report related implementation of PD programs
• Support in conducting customer satisfaction questionnaires
• Support in conducting data analyze in order to produce a report
• Support direct supervisor in proposing improvement in business process related to operational mechanism
• Provide administration information regarding BCL&D process (e.g., IDP implementation, external training realization)
• Update and maintain training data & database (Administration and Documentation)
• Ensure quality management compliance for all data and documents
• Support in providing report periodically to direct supervisor
• Support in providing suggestion to direct supervisor for improvement related to operational activities
• Perform activities related to Quality Management System
• Perform other activities as assigned by direct supervisor

Skills

Organizational skills

Communication skills

Secretariat tasks

Administration

Education

Bachelor's degree

Job description

• Support providing data Opened PD program with target pool participants
• Do booking room and facilities for PD Programs
• Support analyzing the training schedule in order to make it realize on time
• Support in designing and distributing of brochure/flyer/etc. of PD programs
• Support data related external training realization
• Support in producing report related realization of Professional Development Program
• Arrange the operational facilities and documents needed for Training Need Assessment that require in PD

Responsibilities

Pre-Implementation:

• Support providing data Opened PD program with target pool participants
• Support arranging schedule training
• Upload schedule training in website/LMS
• Do booking room and facilities for PD Programs
• Support analyzing the training schedule in order to make it realize on time
• Support in designing and distributing of brochure/flyer/etc. of PD programs
• Support data related external training realization
• Support in producing report related realization of Professional Development Program
• Arrange the operational facilities and documents needed for Training Need Assessment that require in PD

Program Implementation:

• Support preparing and executing the operational support for implementation of PD programs
• Prepare and replicate learning material (handouts, Ice Breaker, Evaluation, etc.)
• Support providing all learning materials and facilities (icebreakers, case studies, handout)
• Assist supervisor in execute various PD Programs
• Execute questionnaires distribution and recap the data
• Prepare the payment request align with procedures needed
• Responsible to documented all handouts, questionnaires and other materials that use for Training Program
• Support all activities/data/documentation that related to BCLD
• Process registration and answers routine inquiries regarding topics, schedules, and locations

Post Implementation:

• Support BINUS Quality Assurance (data, documents and visiting)
• Support in providing data and document needed related to quality assurance in BINUS
• Producing report related implementation of PD programs
• Support in conducting customer satisfaction questionnaires
• Support in conducting data analyze in order to produce a report
• Support direct supervisor in proposing improvement in business process related to operational mechanism
• Provide administration information regarding BCL&D process (e.g., IDP implementation, external training realization)

General Activity:

• Update and maintain training data & database (Administration and Documentation)
• Ensure quality management compliance for all data and documents
• Support in providing report periodically to direct supervisor
• Support in providing suggestion to direct supervisor for improvement related to operational activities
• Perform activities related to Quality Management System
• Perform other activities as assigned by direct supervisor

Requirements

General Requirement:

• Min. bachelor degree (S1) in relevant field
• MIn. 1 year experience
• Good in secretariat or administration tasks
• Good communication skill