Learning & Development Officer (Sales Trainer)

SmartRecruiters, Inc.; Jakarta Pusat; On-site; IDR 66,960,000 - 133,920,000; Full time

Job summary

SmartRecruiters, Inc. in Jakarta seeks a Sales Trainer to conduct Training Needs Analysis for the Indodana Sales team and deliver onboarding, socialization, and refresher sessions. You will evaluate program effectiveness and ensure field policy implementation.

Regular visits to Promoters and updating training materials are included, with 1–2 years in fintech preferred and travel willingness.

Qualifications

• Bachelor’s degree in Communications, Psychology or related field.
• 1–2 years of experience as a Sales Trainer or in a related field.
• Fintech experience preferred.

Responsibilities

• Conduct Training Needs Analysis (TNA) for the Sales team.
• Deliver training sessions including onboarding, socialization, and refresher training.
• Evaluate training programs for effectiveness.

Skills

Public speaking

Sales knowledge

Presentation skills

Training needs analysis

Education

Bachelor’s degree in Communications or Psychology

Tools

Microsoft Excel

Google Sheets

Google Docs

Job description

• Contract

Job Description

• Conduct Training Needs Analysis (TNA) to support the needs of the Sales team in the field.
• Conduct training sessions for the Indodana Sales team, including onboarding, socialization, and refresher training.
• Evaluate training programs to ensure their effectiveness.
• Conduct regular visits to Promoters to ensure the implementation of policies and procedures in the field.
• Regularly review and update training materials.
• Prepare regular training reports and documentation of training activities.

Qualifications

• Minimum Bachelor’s degree (S1) in Communications, Psychology, or a related field.
• 1–2 years of experience as a Sales Trainer or in a related field.
• Experience working in the fintech industry is preferred.
• Proficient in using computers, including Microsoft Excel, Google Sheets, and Google Docs.
• Strong presentation and public speaking skills.
• Knowledge of sales.
• Willing to travel for business purposes.
• Placement in Jakarta (Plaza Bank Index / Wisma KEIAI).