Learning & Development Lead

MSD; Jakarta Pusat; On-site; IDR 90,000,000 - 150,000,000; Full time

Job summary

MSD in Jakarta, Indonesia seeks a Learning & Development Lead to diagnose, prioritize, and deliver enterprise learning initiatives that strengthen commercial execution across Sales and Marketing. You will partner with Commercial Operations, Sales, Marketing, Medical, and HR to translate business priorities into measurable capability outcomes and embed Enterprise Leadership Skills across the organization.

The role requires 5–7+ years in L&D or related capability-building roles, with strong

Qualifications

• Experience designing and implementing training programs linked to business outcomes.
• Strong stakeholder management and influencing skills across Sales, Marketing, Medical, and HR.
• Experience in pharmaceutical or healthcare industry is strongly preferred.

Responsibilities

• Develop and execute a Learning & Development strategy aligned to commercial and organizational priorities.
• Diagnose capability gaps using performance data, learning analytics, and stakeholder input.
• Design and deliver blended learning solutions addressing sales capability, marketing excellence, and leadership development.
• Lead sales capability programs focusing on call quality, objection handling, closing, and customer-focused interactions.
• Enable frontline managers as effective coaches through structured coaching frameworks, tools, and inspection mechanisms.
• Lead Marketing Programs to enable Marketing Leaders to be skilled across Marketing capabilities with programs such as Marketing Foundations and L3 NEXT
• Own and optimize the annual learning calendar, ensuring prioritization and sequencing.
• Evaluate learning effectiveness and ROI using clear KPIs; continuously improve programs based on data and feedback.
• Manage learning vendors, resources, and budget to ensure cost‑effective and scalable delivery.
• Drive stakeholder alignment, manage change, and ensure sustained adoption of capability initiatives.
• Champion a continuous learning culture aligned with our company values and Enterprise Leadership Skills.

Skills

Instructional Design

Stakeholder Engagement

Budget Management

Learning Management

Digital Learning

Education

Bachelor's degree in Education

Tools

LMS

Content Creation Tools

Job description

Job Description

For more than 130 years, our company has brought hope to humanity through the development of important medicines and vaccines and today, we are at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals.

In Indonesia, our company has been established since 2005 and currently focuses on two main therapeutic areas, namely oncology and vaccines.

Brief Description

The Learning & Development Lead is responsible for diagnosing, prioritizing, and delivering enterprise learning and capability‑building initiatives that strengthen commercial execution across Sales and Marketing. The role partners closely with Commercial Operations, Sales, Marketing, Medical, and HR to translate business priorities into measurable capability outcomes. This role is accountable for ensuring learning investments drive observable behavior change and business impact, while embedding Enterprise Leadership Skills (ELS) across the organization.

Key Responsibilities

• Develop and execute a Learning & Development strategy aligned to commercial and organizational priorities.
• Diagnose capability gaps using performance data, learning analytics, and stakeholder input.
• Design and deliver blended learning solutions (classroom, virtual, digital, on-the-job) addressing sales capability, marketing excellence, and leadership development.
• Lead sales capability programs focusing on call quality, objection handling, closing, and customer-focused interactions.
• Enable frontline managers as effective coaches through structured coaching frameworks, tools, and inspection mechanisms.
• Lead Marketing Programs to enable Marketing Leaders to be skilled across Marketing capabilities with programs such as Marketing Foundations and L3 NEXT
• Own and optimize the annual learning calendar, ensuring prioritization and sequencing
• Evaluate learning effectiveness and ROI using clear KPIs; continuously improve programs based on data and feedback.
• Manage learning vendors, resources, and budget to ensure cost‑effective and scalable delivery.
• Drive stakeholder alignment, manage change, and ensure sustained adoption of capability initiatives.
• Champion a continuous learning culture aligned with our company values and Enterprise Leadership Skills.

Qualifications & Experience

• Bachelor’s degree in Education, Management, Pharmacy, or a related discipline.
• 5–7+ years of experience in Learning & Development, Commercial Effectiveness, Sales Enablement, or equivalent capability‑building roles.
• Proven experience designing and implementing training programs linked to business outcomes.
• Strong stakeholder management and influencing skills across Sales, Marketing, Medical, and HR.
• Strong analytical skills with experience measuring learning effectiveness and ROI.
• Experience in pharmaceutical or healthcare industry is strongly preferred.

Our Company’s Enterprise Leadership Skills (ELS)

• Execution Excellence
• Coaching & Development
• Influence
• Change Catalyst
• Ownership & Accountability
• Emotional Intelligence
• Innovation
• Motivation & Inspiration

Key Stakeholders

Commercial Operations, Sales, Marketing, Medical, Human Resources, and Regional/Global Learning partners.

Required Skills

Adaptability, Adaptability, Adult Learning Theory, Budget Management, Change Management, Content Creation, Dashboard Management, Decision Making, Digital Learning, eLearning Development, Employee Training Programs, Implement Training Programs, Instructional Design, Language Training, Learning Management, Learning Management Systems (LMS), Learning Needs Analysis, Multi-Management, Oral Communications, Pharmaceutical Training, Pharmacy Practice, Project Management, Sales Training, Stakeholder Engagement, Survey Tools {+ 2 more}

Flexible Work Arrangements

Not Applicable

Job Posting End Date

11/10/2026

• A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID

R392855