Lead Software Engineer, Backend - Consumer Experience

The Grab; Jakarta Pusat; On-site; IDR 320,000,000 - 520,000,000; Full time

Benefits offered by this job

Term Life Insurance

Medical Insurance

GrabFlex

Parental leave

Birthday leave

LASA volunteering leave

Grabber Assistance Programme

FlexWork hours

Job summary

The Grab is seeking a Lead Software Engineer, Backend - Consumer Experience, to lead backend development in Jakarta onsite. You will own end-to-end delivery, design Go-based services, and collaborate across teams to build scalable, reliable systems for the CX platform.

You will mentor peers, participate in reviews, and help drive performance and architectural decisions that support Grab's growth and customer experience.

Qualifications

• Degree in Computer Science/Software Engineering/IT or related.
• 5+ years of experience in software engineering in a distributed systems environment.
• CS fundamentals in algorithms and data structures.
• Understanding of system performance and scaling.
• Willing to work with Golang.
• Passionate about building products and platforms to accelerate business growth.

Responsibilities

• Own end-to-end backend services across product lifecycle, including APIs, data design, and CI/CD.
• Design and implement Go-based services to improve scalability, latency, and efficiency.
• Participate in code and design reviews to uphold high development standards.
• Collaborate with product and experience teams to define feature specifications.
• Partner with other engineering teams to scale architectures for performance.
• Work with the infrastructure team on back-end services and root cause analysis.
• Contribute to on-call rotations to achieve operational excellence.
• Provide mentorship and knowledge sharing to peers.

Skills

Go

Distributed systems

API design

Performance tuning

Mentorship

Leadership

Education

Bachelor's degree in Computer Science or related field

Job description

Lead Software Engineer, Backend - Consumer Experience

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Come join the Consumer Experience (CX) Engineering team - we work on a diverse set of consumer problems spanning across core experiences that power the UX navigation and transaction funnels, search and discovery of content and services, user lifecycle covering user growth, engagement and loyalty and the critical platform mission of mobile application developer experience. We are on an exciting mission to connect consumers to Grab's marketplace by enabling them to seamlessly discover and engage with Grab's services and partners.

Get to Know the Role

We are looking for a Lead Software Engineer who can not only write high-quality code daily but also has the determination to lead projects through the full life cycle while dealing with cross-team dependencies & ambiguities. You will be reporting to Engineering Manager II. You are required to help identify problems and adopting the right mindset and skills to solve them.

This role will be based onsite in Jakarta

The Critical Tasks You Will Perform

• You will take ownership of a wide range of engaging problem spaces that encompass the entire product lifecycle management, including front-end development, database design and management, data visualization, building APIs, and CI/CD management, among others.
• You will design and write with the Go language to improve the availability, scalability, latency, and efficiency of Demand team's range of services.
• You participate in code and design reviews to maintain our high development standards.
• You will participate in service capacity and demand planning, software performance analysis, tuning, and optimization.
• You collaborate with product and experience teams to define and prototype feature specifications.
• You will partner with other engineering teams to explore and create new designs / architectures geared towards scale and performance.
• You will work with the infrastructure team in building and scaling back-end services and performing root cause analysis investigations.
• You are responsible for designing, building, analyzing, and fixing large-scale systems.
• You will participate in the team on-call rotation to help us achieve operational excellence.
• You will provide technical guidance, mentorship, and knowledge sharing to peers.

Qualifications

What Essential Skills You Will Need

• You have a degree in Computer Science, Software Engineering, Information Technology or related fields.
• You have 5+ years of experience in software engineering in a distributed systems environment.
• You have Computer Science fundamentals in algorithms and data structures.
• You have a understanding of system performance and scaling.
• You have programming skills in any language but must be willing to work on Golang.
• You are passionate about building products, features, and platforms to accelerate business growth.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.