Landside Product Manager - Customs & Transportation

APM Terminals; Jakarta Pusat; On-site; IDR 550,000,000 - 900,000,000; Full time

Job summary

Maersk is seeking a Landside Product Manager (PH) to own and grow the Landside portfolio in Indonesia, with emphasis on Customs (MCS) and First Mile solutions. You will drive revenue growth, margin optimisation, and pipeline conversion while ensuring compliance and operational feasibility.

The role requires 8+ years in logistics, with product, operations, or sales experience and strong stakeholder management across cross-functional teams.

Qualifications

• 8+ years in logistics, landside operations, and business development.
• Experience with product, operations or sales roles with P&L ownership.
• Understanding of haulage operations and Indonesian customs processes.

Responsibilities

• Own end-to-end Landside product portfolio in Indonesia, focusing on Customs (MCS) and First Mile support.
• Define product strategy, offerings, and bundled logistics aligned with customers and commercial priorities.
• Lead pipeline creation, qualification and conversion as a product-led business owner.
• Manage revenue, GP, and margin performance; oversee RFQs and pricing governance.
• Guide Go/No-Go decisions based on product fit and risk; ensure cost efficiency.
• Ensure operational alignment and compliance with Indonesian regulations.

Skills

Product management

P&L ownership

Logistics

Stakeholder management

Cross-functional collaboration

Customs processes

Job description

Opportunity Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

Purpose

The Landside Product Manager (PH) is responsible for owning and growing the Landside product portfolio, with a strong focus on Customs (MCS) and supporting our First Mile (FM) product. This role combines product ownership with business development accountability, driving revenue growth, margin optimisation, and pipeline conversion while ensuring operational feasibility and compliance.

Key Responsibilities

• Own end-to-end performance of the Landside product portfolio in Indonesia, with a strong focus on Customs (MCS) and support for First Mile (FM) solutions
• Drive product strategy, offerings, and bundled logistics solutions aligned with customer needs and commercial priorities
• Act as a product-led business development owner, driving pipeline creation, qualification, and conversion
• Own and deliver on revenue, gross profit (GP), and margin performance, including RFQs, pricing governance, and approvals
• Lead Go / No-Go decision-making based on product fit, operational feasibility, and risk considerations
• Ensure strong operational alignment and cost optimisation across vendors, outlays, and productivity levers
• Maintain compliance with Indonesia's customs regulations and broader trade requirements
• Monitor and improve key performance indicators including, Revenue and GP growth GP margin % Pipeline conversion rates
• Reduction of loss-making accounts
• Cost control (vendor, outlay, productivity)
• Service performance and compliance

What we are looking for

• Minimum 8+ years of experience in logistics, with strong exposure to landside operations and business development
• Proven experience in product, operations, or sales roles, with clear P&L ownership and commercial accountability
• Strong understanding of haulage operations (port-to-port) and Indonesia's customs processes and systems
• Strong commercial acumen with the ability to balance growth and margin discipline
• Demonstrated ability to assess deal profitability and make sound Go / No-Go decisions
• Experience working across cross-functional teams with strong stakeholder management skills
• Ability to translate customer needs into scalable, operationally viable product solutions
• Excellent stakeholder management skills, with the ability to influence across a matrix organisation
• Licensed Customs Broker is an added advantage

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.

Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information or any other characteristic protected by applicable law.

We are happy to support your need for any adjustments during the application and hiring process.

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world. All the way.