LCL Agent

PT Maersk Logistics Indonesia; Jakarta Pusat; Presencial; IDR 78.120.000 - 122.760.000; Jornada completa

Descripción de la vacante

Maersk in Jakarta seeks a proactive LCL Operations Coordinator to manage end-to-end LCL shipments in Indonesia. You will coordinate with customers, warehouses, vendors, and carriers to ensure accurate documentation, milestones, and shipment visibility, delivering reliable execution and strong customer experience.

The role requires a bachelor's degree in logistics or related field, at least 2 years in LCL/Ocean freight, knowledge of import/export processes, and proficiency in Bahasa Indonesia and

Formación

• Bachelor's degree in Logistics, Supply Chain, Business, or related field.
• Minimum 2 years of experience in LCL Operations, Freight Forwarding, Ocean Freight, or related logistics operations.
• Experience handling Ocean Freight shipments within a freight forwarding environment.
• Good understanding of Import and Export processes and shipment documentation.
• Familiarity with CargoWise or other freight forwarding systems.
• Strong communication skills in Bahasa Indonesia and English.

Responsabilidades

• Manage end-to-end operational execution of LCL shipments in Indonesia.
• Coordinate shipment activities with customers, CFS/warehouse operations, vendors, carriers, and internal stakeholders.
• Ensure timely and accurate shipment coordination, documentation, milestone updates, and shipment visibility.
• Communicate shipment status and operational updates to customers and stakeholders.
• Support billing readiness and ensure shipment files are completed accurately.
• Handle shipment exceptions, operational issues, and service recovery activities.
• Deliver reliable shipment execution and a strong customer experience.

Conocimientos

Communication skills

Customer focus

Problem-solving

Educación

Bachelor's degree in Logistics / Supply Chain / Business

Herramientas

CargoWise

Descripción del empleo

We are looking for a proactive and detail-oriented individual with strong ownership, operational discipline, problem-solving ability, and customer focus.

Previous experience in freight forwarding, logistics, ocean freight, or LCL operations is preferred.

Key Responsibilities

• Manage end-to-end operational execution of LCL shipments in Indonesia.
• Coordinate shipment activities with customers, CFS/warehouse operations, vendors, carriers, and internal stakeholders.
• Ensure timely and accurate shipment coordination, documentation, milestone updates, and shipment visibility.
• Communicate shipment status and operational updates to customers and stakeholders.
• Support billing readiness and ensure shipment files are completed accurately.
• Handle shipment exceptions, operational issues, and service recovery activities.
• Deliver reliable shipment execution and a strong customer experience.

Requirements

• Bachelor's Degree in Logistics, Supply Chain, Business, or a related field.
• Minimum 2 years of experience in LCL Operations, Freight Forwarding, Ocean Freight, or related logistics operations.
• Experience handling Ocean Freight shipments within a freight forwarding environment.
• Good understanding of Import and Export processes and shipment documentation.
• Familiarity with CargoWise or other freight forwarding systems.
• Strong communication skills in both Bahasa Indonesia and English.
• Ability to work effectively in a fast-paced operational environment and manage multiple priorities.
• Strong attention to detail, problem-solving skills, and a customer-focused mindset.
• Ability to build effective working relationships with customers, carriers, vendors, and internal stakeholders.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.

Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

We are happy to support your need for any adjustments during the application and hiring process.

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains.

As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people.

With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.

For more information.

All the way.