L3 Engineer – GPU Infrastructure Specialist

Lintasarta; Jawa Barat; On-site; IDR 350,000,000 - 650,000,000; Part time

Job summary

Lintasarta seeks an experienced L3 Engineer – GPU Infrastructure Specialist to join on-site at Jakarta/Karawang customer sites. This full-time, project-based contract role requires leading complex GPU server and HPC infrastructure investigations, OEM escalation management, and deep fault analysis.

Excellent Bahasa Indonesia and English are required, with Mandarin a plus. You will mentor junior engineers, drive root-cause analyses, and contribute to operational readiness and documentation.

Qualifications

• Diploma degree in Information Systems, Telecommunications Engineering, Informatics Engineering, Computer Engineering, Information Technology or related fields.
• Minimum 7 years of experience in Data Center operations, infrastructure engineering, enterprise infrastructure support or HPC environments.
• Hands-on experience with GPU servers, HPC clusters and enterprise data center infrastructure.
• Strong experience working with OEM vendors and managing high-priority escalations.
• Experience supporting mission-critical enterprise environments.

Responsibilities

• Handle incidents beyond L2 resolution scope, including firmware-level failure analysis, NVLink/PCIe fabric anomalies, deep XID and ECC investigations, and OEM-specific diagnostics.
• Manage the complete OEM escalation lifecycle, including evidence collection, technical analysis, vendor engagement, tracking, and resolution closure.
• Serve as the primary escalation point for critical infrastructure incidents and complex cross-stack failures.
• Provide advanced troubleshooting and root cause analysis for NVIDIA GPU platforms, InfiniBand networking, enterprise servers, storage systems, and liquid-cooling infrastructure.
• Lead technical investigations involving CDU and secondary loop cooling systems, server hardware, and high-performance networking fabrics.
• Produce detailed Root Cause Analysis (RCA) reports, technical recommendations, and preventive action plans.
• Participate in governance and technical review meetings to advise on infrastructure risks, service improvements, and operational readiness.
• Maintain technical documentation, escalation playbooks, and knowledge transfer materials for operational teams.
• Mentor L1 and L2 engineers and support technical capability development across the operation.

Job description

L3 Engineer – GPU Infrastructure Specialist

Location: Jakarta/Karawang (Customer Site)

Employment Type: PKWT (Project-Based Contract)

Industry: Data Center

Work Arrangement: Full-Time WFO

Qualifications

Education

• Minimum Diploma Degree in:
• Information Systems
• Telecommunications Engineering
• Informatics Engineering
• Computer Engineering
• Information Technology
• Or other related fields

Experience

• Minimum 7 years of experience in Data Center Operations, Infrastructure Engineering, Enterprise Infrastructure Support, or HPC Environments.
• Hands‑on experience supporting GPU Servers, HPC Clusters, and Enterprise Data Center Infrastructure.
• Strong experience working with OEM vendors and managing high‑priority escalations.
• Experience supporting mission‑critical enterprise environments.

Language

• Proficient in Bahasa Indonesia and English.
• Mandarin proficiency is an advantage.

Additional Requirements

• Willing to be employed under a PKWT (Project-Based Contract) with Lintasarta.
• Willing to work full‑time WFO at a Lintasarta customer site in Jakarta.
• Able to work independently and lead technical troubleshooting activities.
• Available to join within a short notice period is preferred.

Key Responsibilities

• Handle incidents beyond L2 resolution scope, including firmware‑level failure analysis, NVLink/PCIe fabric anomalies, deep XID and ECC investigations, and OEM‑specific diagnostics.
• Manage the complete OEM escalation lifecycle, including evidence collection, technical analysis, vendor engagement, tracking, and resolution closure.
• Serve as the primary escalation point for critical infrastructure incidents and complex cross‑stack failures.
• Provide advanced troubleshooting and root cause analysis for NVIDIA GPU platforms, InfiniBand networking, enterprise servers, storage systems, and liquid‑cooling infrastructure.
• Lead technical investigations involving CDU and secondary loop cooling systems, server hardware, and high‑performance networking fabrics.
• Produce detailed Root Cause Analysis (RCA) reports, technical recommendations, and preventive action plans.
• Participate in governance and technical review meetings to advise on infrastructure risks, service improvements, and operational readiness.
• Maintain technical documentation, escalation playbooks, and knowledge transfer materials for operational teams.
• Mentor L1 and L2 engineers and support technical capability development across the operation.

Only shortlisted candidates who meet the qualifications will be contacted for the next stage of the recruitment process.

Recruitment and onboarding processes are free of charge.