Senior GPU Infra & OEM Escalation Engineer
Lintasarta
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Job summary
Lintasarta seeks an experienced L3 Engineer / GPU Infrastructure Specialist to act as the highest technical authority within the managed service delivery team. You will engage when firmware-level analysis or vendor tooling is required, with on-call availability and onsite mobilisation as needed.
Responsibilities include leading OEM escalations, performing advanced NVIDIA InfiniBand and liquid cooling troubleshooting, and producing formal RCA reports.
Qualifications
- Min. 7 years in Data Center / infrastructure with hands-on GPU server/HPC expertise at firmware and OEM level.
- Advanced GPU diagnostics including Nvidia-smi, lspci, PCIe/NVLink topology, and ECC/XID error tracking.
- Experience with NVIDIA InfiniBand networking, fabric troubleshooting, and escalation processes with vendors.
Responsibilities
- Handle incidents beyond L2 resolution, including firmware-level failure analysis and OEM tooling.
- Own OEM escalation lifecycle and interface with NVIDIA and server/network OEM teams through to resolution.
- Escalate to Principal Expert for manufacturer-level intervention or multi-vendor failures.
- Act as technical reference for L1/L2 teams in real-time diagnostics and cross-stack resolution strategies.
- Lead advanced troubleshooting of NVIDIA InfiniBand fabric and liquid cooling system root-cause analysis.
- Attend governance reviews to advise on failure trends and infrastructure risk.
- Contribute to knowledge base with escalation playbooks and training for junior staff.
Skills
Tools
Job description
Lintasarta seeks an experienced L3 Engineer / GPU Infrastructure Specialist to act as the highest technical authority within the managed service delivery team. You will engage when firmware-level analysis or vendor tooling is required, with on-call availability and onsite mobilisation as needed.
Responsibilities include leading OEM escalations, performing advanced NVIDIA InfiniBand and liquid cooling troubleshooting, and producing formal RCA reports.
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