L&D Associate Manager, Retail Academy (Hybrid)

PT Mitra Adiperkasa Tbk; Jakarta Pusat; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

PT Mitra Adiperkasa Tbk is seeking a Learning and Development Associate Manager in Jakarta to lead design, development, and delivery of training programs for MAP Retail Academy. You will align initiatives with business needs and ensure continuous improvement across the organization.

The role requires 4–6 years in L&D, including leadership experience, and strong instructional design and stakeholder management skills.

Qualifications

• Bachelor's degree in Psychology, Communication, Education, or related field, or equivalent professional experience in Learning & Development.
• 4–6 years of progressive experience in Learning & Development or Training, including at least 2 years in a leadership role.
• Demonstrated success in designing, delivering, and evaluating effective training programs for diverse audiences.
• Strong understanding of instructional design principles and adult learning methodologies.
• Excellent communication, facilitation, and presentation skills; ability to engage and inspire learners.
• Solid project management skills; capable of managing multiple training initiatives simultaneously.
• Strong stakeholder management skills across all levels of the organization.
• Trainer Certification and/or Assessor Certification (BNSP) is highly desirable and advantageous.

Responsibilities

• Design and implement learning and development programs with quality and standard of MAP Retail Academy.
• Create and implement initiatives aligned with Training Needs Analysis results for internal and external clients including leadership/soft skills programs.
• Implement and report the program and initiatives evaluation to ensure customer satisfaction, program effectiveness and future improvement.
• Maintain relationships and collaboration with MAP Retail Academy internal and external clients to understand training needs.
• Design and implement engagement for designated programs through hybrid sessions (online and offline) and online learning platforms.
• Execute special projects, such as employee engagement activities.

Skills

Leadership

Instructional design

Stakeholder management

Communication

Project management

Training delivery

Education

Bachelor's degree in Psychology/Communication/Education

Job description

PT Mitra Adiperkasa Tbk is seeking a Learning and Development Associate Manager in Jakarta to lead design, development, and delivery of training programs for MAP Retail Academy. You will align initiatives with business needs and ensure continuous improvement across the organization.

The role requires 4–6 years in L&D, including leadership experience, and strong instructional design and stakeholder management skills.