Learning and Development ASsociate Manager

PT Mitra Adiperkasa Tbk; Jakarta Pusat; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

PT Mitra Adiperkasa Tbk is seeking a Learning and Development Associate Manager in Jakarta to lead design, development, and delivery of training programs for MAP Retail Academy. You will align initiatives with business needs and ensure continuous improvement across the organization.

The role requires 4–6 years in L&D, including leadership experience, and strong instructional design and stakeholder management skills.

Qualifications

• Bachelor's degree in Psychology, Communication, Education, or related field, or equivalent professional experience in Learning & Development.
• 4–6 years of progressive experience in Learning & Development or Training, including at least 2 years in a leadership role.
• Demonstrated success in designing, delivering, and evaluating effective training programs for diverse audiences.
• Strong understanding of instructional design principles and adult learning methodologies.
• Excellent communication, facilitation, and presentation skills; ability to engage and inspire learners.
• Solid project management skills; capable of managing multiple training initiatives simultaneously.
• Strong stakeholder management skills across all levels of the organization.
• Trainer Certification and/or Assessor Certification (BNSP) is highly desirable and advantageous.

Responsibilities

• Design and implement learning and development programs with quality and standard of MAP Retail Academy.
• Create and implement initiatives aligned with Training Needs Analysis results for internal and external clients including leadership/soft skills programs.
• Implement and report the program and initiatives evaluation to ensure customer satisfaction, program effectiveness and future improvement.
• Maintain relationships and collaboration with MAP Retail Academy internal and external clients to understand training needs.
• Design and implement engagement for designated programs through hybrid sessions (online and offline) and online learning platforms.
• Execute special projects, such as employee engagement activities.

Skills

Leadership

Instructional design

Stakeholder management

Communication

Project management

Training delivery

Education

Bachelor's degree in Psychology/Communication/Education

Job description

Learning and Development ASsociate Manager

About the role We are seeking a Learning and Development Associate Manager to join our Retail Academy Team at PT Mitra Adiperkasa Tbk. This is a full-time position based in Jakarta. In this role, you will play a key strategic part in designing, developing and delivering training and development programmed that enhance employee capabilities and support organizational growth. You will work collaboratively with senior leadership and operational teams to identify learning needs, create impactful development initiatives, and foster a culture of continuous improvement across the company.

Key responsibilities

Design and implement learning and development programs with quality and standard of MAP Retail Academy.

Able to create and implement initiatives that aligned with Training Needs Analysis results for internal and external clients. This includes leadership/soft skills program such as Management Trainee and General Training, executing the program, monitoring the program, reporting upon implementation, and documentation processes

Implement and report the program and initiatives evaluation to ensure customer’s satisfaction, program effectiveness and future improvement

Maintain relationship and collaboration with MAP Retail Academy internal and external clients in order to understand the training needs

Design and implement engagement for any given/designated program through hybrid session (online and offline) and online learning platform

Implementation of special projects assigned, for example employees engagement activities, etc.

Requirements:

A bachelor’s degree in Psychology, Communication, Education, or a related field, or equivalent professional experience in Learning & Development

4–6 years of progressive experience in Learning & Development or Training, including at least 2 years in a leadership role.

Demonstrated success in designing, delivering, and evaluating effective training programs for diverse audiences

Strong understanding of instructional design principles and adult learning methodologies

Excellent communication, facilitation, and presentation skills, with the ability to engage and inspire learners

Solid project management skills, capable of managing multiple training initiatives simultaneously

Strong stakeholder management skills, with the ability to collaborate effectively across all levels of the organization

Trainer Certification and/or Assessor Certification (BNSP) is highly desirable and considered a strong advantage

In spite of many hurdles such as the crisis of 1998, natural calamities, local and international threats, MAP has fostered the business through the years, always creating opportunities. In a short span of time, our retail network and brand portfolio has expanded to over 150 brands covering many segment – from sports to fashion; department stores to trendy cafes. We currently trade on a footage of more than 660,000 sqm covered by over 1800 stores in prime retail locations throughout more than 60 cities in Indonesia.

Incorporated in 1995, MAP achieved phenomenal growth over the years culminating in its IPO in November 2004. Today, MAP is the leading lifestyle retailer in Indonesia with over 1,800 retail stores and a diversified portfolio that includes sports, fashion, department stores, kids, food & beverage and lifestyle products. Some of our iconic brands include Starbucks, Zara, Marks & Spencer, SOGO, SEIBU, Debenhams, Oshkosh B’ Gosh, Reebok, among many others. Listed on the Indonesia Stock Exchange, with over 22,000 employees, MAP was voted Fortune Indonesia's Most Admired Companies (Top 20) in 2012 and Forbes Indonesia's Top 40 Companies in 2011. Apart from retailing, MAP is also a leading distributor for sports, kids and lifestyle brands - including Wilson, Speedo, Converse, Mizuno, Diadora, Honma, TaylorMade, Adams Golf, Hasbro, Barbie,Thomas & Friends, among many others.

As a leading retailer in Indonesia, MAP carries over 150 world-class brands that covers many segment including:

Sports : Reebok, Converse, Puma, Planet Sports, Sports Station, Sports Warehouse, The Athlete’s Foot, Rockport, Golf House, Airwalk, Babolat, Wilson, etc.