Key Account Manager (Manufacturing)

Monroe Consulting Group; Kota Bandung; On-site; IDR 300,000,000 - 600,000,000; Full time

Job summary

Monroe Consulting Group Indonesia is partnering with an established consumer-focused organization in Bandung, West Java, to hire a Sales & Merchandising Manager. You will lead sales and merchandising to drive international growth and customer acquisition in the garment manufacturing sector.

You will build a strong international buyer network (US, Japan, Europe), manage a sales pipeline, and collaborate with cross-functional teams to optimize pricing, terms, and profitability.

Qualifications

• Minimum 5 years in garment manufacturing, preferably export-oriented.
• Proven experience in business development and international account development.
• Established exposure to international buyers (US, Japan, Europe) preferred.
• Experience leading or coordinating sales, merchandising, or account management teams.
• Willingness to be based in Bandung, West Java, Indonesia.

Responsibilities

• Develop and execute sales strategies to achieve annual targets and profitability.
• Identify and acquire new international customers, especially US and Japan, with Europe expansion support.
• Build and maintain a strong sales pipeline for 6–12 months ahead.
• Grow existing accounts through repeat orders, cross-selling, and higher-value programs.
• Lead commercial negotiations on pricing, MOQs, lead times, and payment terms.
• Monitor market trends, competitor activities, and customer needs to identify opportunities.
• Lead and collaborate with sales and merchandising teams for effective account management.
• Balance sales volume with production capacity and gross margin targets.

Skills

Sales strategy

International sales

Account management

Negotiation

Market analysis

Job description

Monroe Consulting Group Indonesia, an Executive Recruitment firm, is partnering with an established organisation in the Consumer industry to hire a Sales & Merchandising Manager. This opportunity is based in Bandung, West Java.

Position Overview

Lead the organisation's sales and merchandising activities to drive international business growth and customer acquisition within the garment manufacturing sector.

Play a key role in expanding global market presence, strengthening buyer relationships, and delivering sustainable, profitable revenue growth.

Key Responsibilities

• Develop and execute sales strategies to achieve annual sales targets and profitability objectives.
• Identify, approach, and acquire new international customers, particularly across the US and Japanese markets, while supporting expansion into Europe.
• Build and maintain a strong sales pipeline to drive future business growth over the next 6-12 months.
• Develop existing customer accounts and identify opportunities for repeat orders, cross-selling, new product programmes, and higher-value products.
• Lead commercial negotiations covering pricing, MOQ, lead times, payment terms, and other business conditions.
• Monitor market trends, competitor activities, customer needs, and new business opportunities.
• Lead and collaborate with the sales and merchandising team to ensure effective account management and execution.
• Drive profitable order acquisition by balancing sales volume, customer requirements, production capacity, and gross margin targets.

Key Requirements

Qualifications & Experience

• Minimum 5 years of experience in garment manufacturing, preferably with an export-oriented business.
• Proven experience in business development, new customer acquisition, and international account development within the garment or apparel industry.
• Established exposure to international buyers, preferably in the US, Japan, or Europe.
• Experience leading or coordinating sales, merchandising, or account management teams.
• Willingness to be based in Bandung, West Java.

Technical / Functional Expertise

• Strong commercial acumen, including pricing, costing, negotiation, and profitability management.
• Ability to develop and execute sales strategies that support revenue growth and commercial objectives.
• Experience managing international customer relationships and driving export-focused business development.
• Strong understanding of sales pipeline management, market analysis, and opportunity identification within the garment manufacturing industry.

Soft Skills & Leadership Competencies

• Excellent communication, negotiation, and relationship-building skills.
• Strong stakeholder management and customer engagement capabilities.
• Ability to lead and collaborate effectively with cross-functional teams.
• Commercially driven mindset with strong problem-solving and decision-making abilities.