Key Account Executive (Corporate / Insurance)

Siloam Hospitals Group (Tbk); Makassar; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

Siloam Hospitals Group (Tbk) in Makassar is seeking a dynamic Key Account Executive (Corporate / Insurance) to drive revenue growth and strengthen strategic relationships with corporate and insurance clients. You will develop account strategies, negotiate contracts, and collaborate with clinical, marketing, and operations teams to ensure seamless service delivery and expansion of service offerings.

Ideal candidates have 1–2 years in account management or sales within healthcare or corporate

Qualifications

• Experience in account management, business development, or sales within healthcare, insurance, or corporate sectors (1–2 years)
• Understanding of corporate healthcare needs, insurance industry dynamics, and managed care models
• Strong negotiation and contract management skills
• Ability to develop strategic account plans that drive revenue growth
• Excellent relationship management and interpersonal skills
• Fluent in English; Indonesian knowledge advantageous
• Proficiency with CRM systems and MS Office
• Bachelor's degree in relevant field

Responsibilities

• Develop and implement account strategies for assigned corporate and insurance clients to maximize revenue and market penetration
• Build and maintain strong, long-term relationships with key decision-makers and stakeholders within corporate and insurance organizations
• Identify and pursue new business opportunities within existing accounts and expand service offerings to existing clients
• Negotiate contracts and service agreements with corporate and insurance partners, ensuring mutually beneficial terms and favorable outcomes
• Monitor account performance, track KPIs, and provide regular reporting to senior management on account status and forecasts
• Collaborate with internal departments to ensure seamless service delivery and client satisfaction
• Address client concerns and complaints promptly, ensuring issues are resolved
• Conduct regular account reviews and strategy sessions with clients to understand evolving needs and identify additional services
• Contribute to the development and refinement of corporate and insurance packages and pricing strategies

Skills

Account management

Business development

Sales

Relationship management

Negotiation

CRM proficiency

Education

Bachelor's degree in Business Administration, Marketing, Healthcare Management, or a related field

Tools

CRM systems

Microsoft Office

Job description

Key Account Executive (Corporate / Insurance)

About the role

We are seeking a dynamic and results-driven Key Account Executive (Corporate / Insurance) to join the Siloam Hospitals Group (Tbk) team in Makassar. This is a full-time position that offers a unique opportunity to build and nurture strategic relationships with our most valuable corporate and insurance clients. As a Key Account Executive, you will be instrumental in driving revenue growth, expanding our market presence, and delivering exceptional value to key accounts. This role combines strategic account management with relationship building, requiring you to work closely with both internal teams and external stakeholders to ensure client satisfaction and business objectives are achieved.

Key responsibilities

Develop and implement comprehensive account strategies for assigned corporate and insurance clients to maximize revenue and market penetration

Build and maintain strong, long-term relationships with key decision-makers and stakeholders within corporate and insurance organizations

Identify and pursue new business opportunities within existing accounts and expand service offerings to existing clients

Negotiate contracts and service agreements with corporate and insurance partners, ensuring mutually beneficial terms and favorable outcomes

Monitor account performance, track key performance indicators (KPIs), and provide regular reporting to senior management on account status and forecasts

Collaborate with internal departments, including clinical teams, marketing, and operations, to ensure seamless service delivery and client satisfaction

Address client concerns and complaints promptly, ensuring issues are resolved to maintain positive relationships

Conduct regular account reviews and strategy sessions with clients to understand their evolving needs and identify additional services that Siloam Hospitals can provide

Contribute to the development and refinement of corporate and insurance packages and pricing strategies

What we're looking for

Proven experience in account management, business development, or sales within the healthcare, insurance, or corporate sectors (minimum 1-2 years)

Strong understanding of corporate healthcare needs, insurance industry dynamics, and managed care models

Excellent negotiation and contract management skills with the ability to close complex deals

Demonstrated ability to identify market opportunities and develop strategic account plans that drive revenue growth

Exceptional relationship management and interpersonal skills, with the ability to build trust and rapport with diverse stakeholders

Strong communication skills in English; proficiency in Indonesian and other regional languages is advantageous

Proficiency in customer relationship management (CRM) systems and Microsoft Office applications

Self-motivated with a results-oriented mindset and the ability to work independently and as part of a team

Bachelor's degree in Business Administration, Marketing, Healthcare Management, or a related field

Siloam International Hospitals (Siloam) is Indonesia’s most progressive and innovative healthcare provider that has set the benchmark for high quality healthcare services in Indonesia. Siloam’s medical team of more than 500 general practitioners, 2,200 specialist doctors, and 9,000 nurses, allied health, and support staff, offers international quality healthcare services to nearly two million patients annually.

With equal access to medical care in Indonesia still a challenge, Siloam’s business strategy allows its hospital to operate on a lower cost based on economic of scale.