Key Account Executive (Corporate / Insurance)

Siloam Hospitals Group (Tbk); Jakarta Selatan; On-site; IDR 100,440,000 - 167,400,000; Full time

Job summary

Siloam Hospitals Group (Tbk) in Jakarta seeks a proactive Key Account Executive (Corporate / Insurance) to develop strategic relationships with key corporate and insurance clients and to drive revenue growth through service expansion and tailored solutions.

You will collaborate with clinical, marketing, and operations teams to ensure excellent client delivery, negotiate contracts, monitor KPIs, and identify new opportunities within existing accounts for sustainable partnerships.

Qualifications

• Minimum 3–5 years of account management, business development, or sales experience.
• Strong understanding of corporate healthcare needs and insurance dynamics.
• Excellent negotiation and contract management skills.
• Ability to identify market opportunities and build strategic account plans.
• Strong interpersonal skills with the ability to build trust with diverse stakeholders.
• Fluent in English; Indonesian language skills are advantageous.

Responsibilities

• Develop and implement account strategies for corporate and insurance clients to maximize revenue.
• Build and maintain long‑term relationships with key decision-makers.
• Identify new business opportunities within existing accounts and expand services.
• Negotiate contracts and service agreements with partners.
• Monitor KPIs and report forecasts to senior management.
• Collaborate with clinical, marketing, and operations teams to ensure service delivery.
• Address client concerns promptly to maintain positive relationships.
• Conduct regular account reviews and refine pricing strategies.

Skills

Account management

Business development

Sales

Relationship management

Negotiation

CRM systems

Microsoft Office

English communication

Education

Bachelor's degree in Business Administration or related field

Tools

CRM systems

MS Office

Job description

Key Account Executive (Corporate / Insurance)

About the role We are seeking a dynamic and results‑driven Key Account Executive (Corporate / Insurance) to join the Siloam Hospitals Group (Tbk) team in Jakarta Area. This is a full‑time position that offers a unique opportunity to build and nurture strategic relationships with our most valuable corporate and insurance clients. As a Key Account Executive, you will be instrumental in driving revenue growth, expanding our market presence, and delivering exceptional value to key accounts. This role combines strategic account management with relationship building, requiring you to work closely with both internal teams and external stakeholders to ensure client satisfaction and business objectives are achieved.

Key responsibilities

• Develop and implement comprehensive account strategies for assigned corporate and insurance clients to maximize revenue and market penetration
• Build and maintain strong, long‑term relationships with key decision‑makers and stakeholders within corporate and insurance organizations
• Identify and pursue new business opportunities within existing accounts and expand service offerings to existing clients
• Negotiate contracts and service agreements with corporate and insurance partners, ensuring mutually beneficial terms and favorable outcomes
• Monitor account performance, track key performance indicators (KPIs), and provide regular reporting to senior management on account status and forecasts
• Collaborate with internal departments, including clinical teams, marketing, and operations, to ensure seamless service delivery and client satisfaction
• Address client concerns and complaints promptly, ensuring issues are resolved to maintain positive relationships
• Conduct regular account reviews and strategy sessions with clients to understand their evolving needs and identify additional services that Siloam Hospitals can provide
• Contribute to the development and refinement of corporate and insurance packages and pricing strategies

What we're looking for

• Proven experience in account management, business development, or sales within the healthcare, insurance, or corporate sectors (minimum 3-5 years)
• Strong understanding of corporate healthcare needs, insurance industry dynamics, and managed care models
• Excellent negotiation and contract management skills with the ability to close complex deals
• Demonstrated ability to identify market opportunities and develop strategic account plans that drive revenue growth
• Exceptional relationship management and interpersonal skills, with the ability to build trust and rapport with diverse stakeholders
• Strong communication skills in English; proficiency in Indonesian and other regional languages is advantageous
• Proficiency in customer relationship management (CRM) systems and Microsoft Office applications
• Self‑motivated with a results‑oriented mindset and the ability to work independently and as part of a team
• Bachelor's degree in Business Administration, Marketing, Healthcare Management, or a related field

Siloam International Hospitals (Siloam) is Indonesia’s most progressive and innovative healthcare provider that has set the benchmark for high quality healthcare services in Indonesia. Siloam’s medical team of more than 500 general practitioners, 2,200 specialist doctors, and 9,000 nurses, allied health, and support staff, offers international quality healthcare services to nearly two million patients annually.

With equal access to medical care in Indonesia still a challenge, Siloam’s business strategy allows its hospital to operate on a lower cost based on economic of scale.