Key Account Executive (Corporate / Insurance)

Siloam Hospitals Group (Tbk); Denpasar; On-site; IDR 120,000,000 - 240,000,000; Full time

Job summary

Siloam Hospitals Group (Tbk) in Bali is seeking a dynamic Key Account Executive (Corporate / Insurance) to manage strategic corporate and insurance clients from Denpasar. This full-time role focuses on revenue growth, market expansion, and delivering exceptional value to key accounts.

You will develop account strategies, build strong relationships with decision-makers, and collaborate with internal teams to ensure outstanding service delivery.

Qualifications

• Proven experience in account management, business development, or sales within healthcare, insurance, or corporate sectors (3–5 years).
• Strong understanding of corporate healthcare needs and insurance dynamics.
• Excellent negotiation and contract management skills with the ability to close complex deals.

Responsibilities

• Develop and implement comprehensive account strategies for corporate and insurance clients to maximise revenue and market penetration.
• Build and maintain strong, long-term relationships with key decision-makers and stakeholders.
• Identify and pursue new business opportunities within existing accounts and expand service offerings to existing clients.
• Negotiate contracts and service agreements with corporate and insurance partners, ensuring mutually beneficial terms.
• Monitor account performance, KPIs, and provide regular reporting to senior management.

Skills

Account management

Sales

Business development

Healthcare knowledge

Education

Bachelor's degree in Business Administration

Healthcare Management

Job description

Key Account Executive (Corporate / Insurance)

About the role
We are seeking a dynamic and results-driven Key Account Executive (Corporate / Insurance) to join the Siloam Hospitals Group (Tbk) team in Denpasar, Bali. This is a full-time position that offers a unique opportunity to build and nurture strategic relationships with our most valuable corporate and insurance clients. As a Key Account Executive, you will be instrumental in driving revenue growth, expanding our market presence, and delivering exceptional value to key accounts. This role combines strategic account management with relationship building, requiring you to work closely with both internal teams and external stakeholders to ensure client satisfaction and business objectives are achieved.

Key responsibilities

Develop and implement comprehensive account strategies for assigned corporate and insurance clients to maximise revenue and market penetration

Build and maintain strong, long-term relationships with key decision-makers and stakeholders within corporate and insurance organisations

Identify and pursue new business opportunities within existing accounts and expand service offerings to existing clients

Negotiate contracts and service agreements with corporate and insurance partners, ensuring mutually beneficial terms and favourable outcomes

Monitor account performance, track key performance indicators (KPIs), and provide regular reporting to senior management on account status and forecasts

Collaborate with internal departments including clinical teams, marketing, and operations to ensure seamless service delivery and client satisfaction

Address client concerns and complaints promptly, ensuring issues are resolved to maintain positive relationships

Conduct regular account reviews and strategy sessions with clients to understand their evolving needs and identify additional services that Siloam Hospitals can provide

Contribute to the development and refinement of corporate and insurance packages and pricing strategies

What we're looking for

Proven experience in account management, business development, or sales within the healthcare, insurance, or corporate sectors (minimum 3-5 years)

Strong understanding of corporate healthcare needs, insurance industry dynamics, and managed care models

Excellent negotiation and contract management skills with the ability to close complex deals

Demonstrated ability to identify market opportunities and develop strategic account plans that drive revenue growth

Exceptional relationship management and interpersonal skills, with the ability to build trust and rapport with diverse stakeholders

Strong communication skills in English; proficiency in Indonesian and other regional languages is advantageous

Proficiency in customer relationship management (CRM) systems and Microsoft Office applications

Self-motivated with a results-oriented mindset and the ability to work independently and as part of a team

Bachelor's degree in Business Administration, Marketing, Healthcare Management, or a related field

Knowledge of the Indonesian healthcare landscape and familiarity with Bali's corporate and tourism sectors would be beneficial

Healthcare Services More than 10,000 employees

Siloam International Hospitals (Siloam) is Indonesia’s most progressive and innovative healthcare provider that has set the benchmark for high quality healthcare services in Indonesia. Siloam’s medical team of more than 500 general practitioners, 2,200 specialist doctors, and 9,000 nurses, allied health, and support staff, offers international quality healthcare services to nearly two million patients annually.

With equal access to medical care in Indonesia still a challenge, Siloam’s business strategy allows its hospital to operate on a lower cost based on economic of scale.

Siloam International Hospitals (Siloam) is Indonesia’s most progressive and innovative healthcare provider that has set the benchmark for high quality healthcare services in Indonesia. Siloam’s medical team of more than 500 general practitioners, 2,200 specialist doctors, and 9,000 nurses, allied health, and support staff, offers international quality healthcare services to nearly two million patients annually.

With equal access to medical care in Indonesia still a challenge, Siloam’s business strategy allows its hospital to operate on a lower cost based on economic of scale.