Key Account Ecommerce

PT Brighty Global Sinergi; Bekasi; On-site; IDR 180,000,000 - 420,000,000; Full time

Job summary

PT Brighty Global Sinergi seeks a seasoned E-Commerce Key Account Manager to drive Shopee partnerships and manage strategic collaborations. You will lead target setting, business planning, and joint initiatives with Shopee to accelerate brand growth.

The role requires strong negotiation skills, data-driven planning, and a proactive approach to maximize campaigns and platform opportunities across categories.

Qualifications

• 2+ years in E-Commerce Key Account or marketplace partnership roles with direct Shopee exposure.
• Experience building relationships and negotiating with AMs or platform commercial teams.
• Strong ability to develop targets, forecasts, and annual/quarterly/monthly business plans.
• Good understanding of Shopee campaigns, traffic sources, promotions, platform fees, and margin impact.
• Proficient in Excel/Google Sheets and in preparing business proposals and review presentations.

Responsibilities

• Manage Shopee relationships as the main PIC for AM, category, campaign, and relevant teams, while identifying collaboration opportunities.
• Develop targets and business plans covering annual, quarterly, and monthly sales targets, growth, budget, and calendars.
• Align Joint Business Plans with AMs to secure programs, exposure, and platform commitments to support brand targets.
• Maximize platform opportunities by identifying key campaigns, category programs, product launches, and new initiatives relevant to the brand.
• Lead commercial negotiations for subsidies, placements, and co-funding while considering costs and margins.
• Conduct regular business reviews with AMs to discuss performance, challenges, growth opportunities, and follow-up.
• Monitor partnership execution by tracking commitments, deadlines, and Shopee support while coordinating with internal teams.
• Evaluate results and manage escalations by assessing impact of partnerships on sales and profitability.

Skills

E-Commerce KAM

Marketplace Partnerships

Relationship Building

Forecasting

Tools

Excel/Sheets

Job description

Manage Shopee relationships as the main PIC for AM, category, campaign, and relevant teams, while actively identifying collaboration opportunities.

Develop targets and business plans covering annual, quarterly, and monthly sales

targets, growth, budget, campaign calendars, and required platform support.

Align Joint Business Plans (JBP) with AMs to secure relevant programs, exposure, and platform commitments to support brand targets.

Maximize platform opportunities by identifying key campaigns, category programs, product launches, and new initiatives relevant to the brand.

Lead commercial negotiations for voucher subsidies, promotional placements, additional exposure, and co-funding while considering costs and margins.

Conduct regular business reviews with AMs to discuss performance, challenges, growth opportunities, and additional support, and ensure proper follow-up.

Monitor partnership execution by tracking commitments, PICs, deadlines, and Shopee support while coordinating with internal teams.

Evaluate results and manage escalations by assessing the impact of partnerships on sales and profitability and addressing issues with the relevant Shopee teams.

Requirements

• Minimum 2 years of experience in E-Commerce Key Account, Marketplace Partnership, or similar roles with direct Shopee exposure.
• Experienced in building relationships and negotiating with AMs or platform commercial teams.
• Strong ability to develop targets, forecasts, and annual/quarterly/monthly business plans.
• Good understanding of Shopee campaigns, traffic sources, promotions, platform fees, and margin impact.
• Proficient in Excel/Google Sheets and experienced in preparing business proposals and review presentations.
• Proactive, strong in negotiation, and disciplined in follow-up. Existing network within Shopee is a plus.