Japanese-Speaking Operations Specialist

ATI Business Group; Jakarta Pusat; Presencial; IDR 111.600.000 - 223.200.000; Jornada completa

Descripción de la vacante

ATI Business Group mencari kandidat berbahasa Jepang untuk bergabung dengan tim Operasional. Anda akan mendukung proses operasional dan administrasi, memastikan dokumentasi, rekaman, dan koordinasi berjalan akurat, efisien, dan tepat waktu.

Peran ini menuntut kemampuan komunikasi bahasa Jepang profesional (JLPT N1–N3) dan CEFR B2 Inggris, keterampilan analitis, serta perhatian terhadap detail. Lokasi di BSD dan/atau Jakarta; bersedia bekerja shift bergilir, termasuk malam, akhir pekan, dan hari

Formación

• Bachelor degree in any major, fresh graduates are welcomed.
• Professional Japanese proficiency with JLPT certification (N1–N3).
• English proficiency CEFR B2 or above.
• Willing to work on a rotating roster, including overnight shifts, weekends, and public holidays.
• Willing to be based in BSD and/or Jakarta.
• Strong attention to detail with the ability to manage high volumes of work accurately.
• Good analytical and problem-solving skills.
• Strong organizational and time management skills.
• Excellent communication skills and the ability to collaborate with multiple stakeholders.
• Familiarity with ERP systems is a plus.

Responsabilidades

• Verify, process, and record business transactions and operational requests accurately and within agreed service levels.
• Maintain accurate records, reports, and supporting documentation while ensuring data accuracy and integrity.
• Investigate discrepancies, resolve exceptions, and follow up on outstanding items with relevant stakeholders.
• Respond to internal and external enquiries professionally and within established turnaround times.
• Collaborate with cross-functional teams to support daily business and operational activities.
• Perform data validation, record checking, and administrative tasks to ensure operational accuracy and compliance.
• Support ad hoc back-office activities and contribute to continuous process improvement initiatives.
• Contribute to achieving team productivity, quality, and service performance targets.

Conocimientos

Japanese proficiency (JLPT N1–N3)

English proficiency (CEFR B2+)

Attention to detail

Analytical skills

Time management

Communication skills

Stakeholder collaboration

Educación

Bachelor degree

Herramientas

ERP systems

Descripción del empleo

ATI Business Group mencari kandidat berbahasa Jepang untuk bergabung dengan tim Operasional. Anda akan mendukung proses operasional dan administrasi, memastikan dokumentasi, rekaman, dan koordinasi berjalan akurat, efisien, dan tepat waktu.

Peran ini menuntut kemampuan komunikasi bahasa Jepang profesional (JLPT N1–N3) dan CEFR B2 Inggris, keterampilan analitis, serta perhatian terhadap detail. Lokasi di BSD dan/atau Jakarta; bersedia bekerja shift bergilir, termasuk malam, akhir pekan, dan hari