IT Support Technician – Hardware & Network

SmartRecruiters, Inc.; Jakarta Selatan; On-site; IDR 78,120,000 - 133,920,000; Full time

Job summary

Siloam Hospitals Simatupang in South Jakarta is seeking an IT Support technician to join our facilities team. You will install, maintain, and troubleshoot computer hardware, printers, and network devices while delivering basic end-user support.

You should have hands-on experience with PL/SQL, networking, and business applications; knowledge of Axapta, Microsoft 365, and Power BI reporting is a plus. This on-site role offers opportunities to work with modern equipment in a dynamic hospital

Qualifications

• Knowledge of PL/SQL and basic database concepts.
• Familiar with business process applications and Axapta.
• Experience creating reports with Power BI is a plus.
• Understanding programming algorithms/logic is preferred.

Responsibilities

• Install, maintain, and troubleshoot computer hardware, printers, and network devices.
• Provide basic technical support to users (hardware/software troubleshooting).
• Handle day-to-day IT service requests such as password resets and connectivity issues.
• Document maintenance and support activities.
• Assist IT asset inventory processes (labeling, checks).
• Coordinate with the IT team to report and resolve issues.

Skills

PL/SQL

Algorithms/logic

Hardware troubleshooting

Networking fundamentals

Tools

Laragon

Phyton

PHP

Axapta

Microsoft 365

Power BI

Helpdesk ticketing

Job description

Siloam Hospitals Simatupang in South Jakarta is seeking an IT Support technician to join our facilities team. You will install, maintain, and troubleshoot computer hardware, printers, and network devices while delivering basic end-user support.

You should have hands-on experience with PL/SQL, networking, and business applications; knowledge of Axapta, Microsoft 365, and Power BI reporting is a plus. This on-site role offers opportunities to work with modern equipment in a dynamic hospital