IT SUPPORT STAFF

ID90 PT Japfa Food Indonesia; Wonoayu; On-site; IDR 60,000,000 - 100,000,000; Full time

Job summary

JAPFA mencari tenaga IT Support/IT Infrastructure untuk menangani instalasi, konfigurasi, dan troubleshooting hardware, software, OS, printer, dan jaringan. Posisi ini juga meliputi monitoring jaringan LAN/WAN/WLAN, router, switch, firewall, dan IP Phone, serta dukungan teknis untuk user melalui IT service tickets.

Selain itu, tugas mencakup setup akun user (Active Directory, Email, Office 365, dll), preventive maintenance, serta dokumentasi aset IT, termasuk CCTV/IP Camera.

Qualifications

• Minimal 1 tahun pengalaman di posisi IT Support/IT Infrastructure.
• Memahami dasar TCP/IP, LAN, switching & routing.
• Familiar dengan perangkat jaringan seperti Fortinet, Aruba, UniFi, atau MikroTik.
• Memahami Windows & Linux.
• Bersedia bekerja shift dan memberikan support di luar jam kerja jika diperlukan.
• Memiliki kemampuan troubleshooting, komunikasi, dan problem solving yang baik.

Responsibilities

• Instalasi, konfigurasi, dan troubleshooting hardware, software, OS, printer, dan jaringan.
• Monitoring dan maintenance LAN/WAN/WLAN, router, switch, firewall, dan IP Phone.
• Memberikan technical support kepada user dan menangani IT Service Ticket.
• Setup akun & akses user (Active Directory, Email, Office 365, dll).
• Preventive maintenance dan update dokumentasi aset IT.
• Maintenance CCTV dan IP Camera.

Skills

TCP/IP basics

LAN & Switching

Routing

Networking gear

Windows & Linux

Troubleshooting

Communication

Shift work

Education

D3/S1 IT, Information Systems, Computer Science

Job description

Tanggung jawab

• Instalasi, konfigurasi, dan troubleshooting hardware, software, OS, printer, dan jaringan.


• Monitoring dan maintenance LAN/WAN/WLAN, router, switch, firewall, dan IP Phone.


• Memberikan technical support kepada user dan menangani IT Service Ticket.


• Setup akun & akses user (Active Directory, Email, Office 365, dll).


• Preventive maintenance dan update dokumentasi aset IT.


• Maintenance CCTV dan IP Camera.

Kualifikasi

• Minimal D3/S1 Teknik Informatika, Sistem Informasi, Ilmu Komputer, atau bidang terkait.


• Minimal 1 tahun pengalaman di posisi IT Support/IT Infrastructure.


• Memahami dasar TCP/IP, LAN, switching & routing.


• Familiar dengan perangkat jaringan seperti Fortinet, Aruba, UniFi, atau MikroTik.


• Memahami Windows & Linux.


• Bersedia bekerja shift dan memberikan support di luar jam kerja apabila diperlukan.


• Memiliki kemampuan troubleshooting, komunikasi, dan problem solving yang baik.

JAPFA is an agribusiness company that engages mainly in the production of animal feed, poultry breeding, commercial farm, consumer products, aquaculture, and beef cattle farming. Founded in Indonesia and now headquartered in Singapore, we employ over 37,000 people across an integrated network of modern farming, processing and distribution facilities in Indonesia, Vietnam, India, Myanmar, and Bangladesh. We believe our people are the key to staying ahead, and we continuously seek talented individuals to grow with us and contribute to our mission. Visit our official webpage: https://www.japfa.com/ https://www.japfacomfeed.co.id/

JAPFA is an agribusiness company that engages mainly in the production of animal feed, poultry breeding, commercial farm, consumer products, aquaculture, and beef cattle farming. Founded in Indonesia and now headquartered in Singapore, we employ over 37,000 people across an integrated network of modern farming, processing and distribution facilities in Indonesia, Vietnam, India, Myanmar, and Bangladesh. “Growing Towards Mutual Prosperity” is the company's strong belief in the nurturing of mutually rewarding relationships based on trust and integrity. JAPFA aims to be \"the leading dependable provider of affordable protein foods in Emerging Asia by building on the foundation of our excellent teamwork and proven experience for the benefit of all stakeholders.\" For more information, visit: https://www.japfa.com/ https://www.japfacomfeed.co.id/