IT Support Specialist: Systems & Network Expert

PT Whetron Jaya Indonesia; Cibitung; On-site; IDR 44,640,000 - 89,280,000; Full time

Job summary

Whetron in Indonesia is seeking an IT Support Technician to install and configure computer hardware, software, networks, and peripherals, and to monitor systems for optimal performance.

The role involves diagnosing and repairing hardware and software faults, setting up user accounts, and providing timely support with documentation for reports, based in Cibitung, West Java. The position offers growth in technical skills within a manufacturing IT environment.

Responsibilities

• Installing and configuring computer hardware, software, systems, networks, printers, scanners, other equipment
• Monitoring and maintaining computer systems and networks
• Repairing and replacing equipment as necessary
• Provide support, including procedural documentation and relevant reports
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Install and configure switches and routers to ensure optimal network performance
• Providing direct/indirect user assistance and technical support
• Setting up new users' accounts and profiles and deal with password issues
• Responding in a timely manner to service issues and requests

Job description

Whetron in Indonesia is seeking an IT Support Technician to install and configure computer hardware, software, networks, and peripherals, and to monitor systems for optimal performance.

The role involves diagnosing and repairing hardware and software faults, setting up user accounts, and providing timely support with documentation for reports, based in Cibitung, West Java. The position offers growth in technical skills within a manufacturing IT environment.