IT Support Specialist — On-site Tech (Pekanbaru)

Amartha Financial Group; Kota Pekanbaru; On-site; IDR 111,600,000 - 167,400,000; Full time

Job summary

A leading technology-driven financial ecosystem in Pekanbaru is seeking an IT support specialist. This role involves installing and configuring hardware, monitoring systems, and providing technical support. Ideal candidates will have a bachelor's degree in computer science or IT, 1-2 years of experience, and excellent communication skills. The company emphasizes diversity and inclusion, promoting a workplace where every employee feels valued and empowered.

Qualifications

• 1-2 years of experience as an IT support specialist.
• Exceptional ability to provide technical support and resolve queries.
• Experience in documenting processes and monitoring performance metrics.
• Advanced knowledge of database maintenance and system security.

Responsibilities

• Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
• Monitoring and maintaining computer systems and networks.
• Providing technical support across the company.
• Training junior staff on IT needs.

Skills

Technical support

In-depth knowledge of hardware and software

Interpersonal and communication skills

Education

Bachelor's degree in computer science or IT

Tools

Freshservice

SysAid

Job description

A leading technology-driven financial ecosystem in Pekanbaru is seeking an IT support specialist. This role involves installing and configuring hardware, monitoring systems, and providing technical support. Ideal candidates will have a bachelor's degree in computer science or IT, 1-2 years of experience, and excellent communication skills. The company emphasizes diversity and inclusion, promoting a workplace where every employee feels valued and empowered.