IT Support Specialist — Makassar IT & End-User Support

Amartha Financial Group; Makassar; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

A financial services company in Makassar is seeking an IT Support Specialist to manage IT hardware and software needs. You will install and configure systems, monitor networks, and provide technical support across the organization. Ideal candidates have a Bachelor's degree in IT, 1-2 years of experience, and strong problem-solving skills. This role emphasizes collaboration and offers an inclusive workplace that values diverse perspectives.

Qualifications

• 1-2 years of experience as an IT support specialist.
• Exceptional ability to provide technical support and resolve queries.
• In-depth knowledge of computer hardware, software, and networks.

Responsibilities

• Install and configure computer hardware, software, systems, networks, printers, and scanners.
• Monitor and maintain computer systems and networks.
• Provide technical support across the company.

Skills

Technical support

Problem-solving

Interpersonal skills

Communication

Education

Bachelor's degree in computer science or information technology

Tools

IT helpdesk software (Freshservice, SysAid)

Job description

A financial services company in Makassar is seeking an IT Support Specialist to manage IT hardware and software needs. You will install and configure systems, monitor networks, and provide technical support across the organization. Ideal candidates have a Bachelor's degree in IT, 1-2 years of experience, and strong problem-solving skills. This role emphasizes collaboration and offers an inclusive workplace that values diverse perspectives.