Traveling Field Operations & Recovery Taskforce

PT Amartha Mikro Fintek; Kota Medan ᯔᯩᯑᯉ᯲; On-site; IDR 133,920,000 - 223,200,000; Full time

Job summary

PT Amartha Mikro Fintek is seeking a Taskforce professional to support Back-Up Operations and drive improvements in the recovery process. You will operate with significant responsibility and the authority to propose new initiatives at the branch level.

The role requires willingness to be placed at Amartha branches across Indonesia for 3-6 months, and brings experience in Grameen-finance with collections background.

Qualifications

• Experience in Grameen-style microfinance or equivalent lending model.
• Track record in collections and handling challenging customers.
• Willingness to be stationed at Amartha branches nationwide for 3–6 months.

Responsibilities

• Back-Up Operations: conduct surveys, validate and disburse funds to partners at the point of contact.
• Perform daily closing activities at the point of contact and support Branch Manager duties.
• Visit and monitor the point team, ensuring targets and PAR improvement.
• Recovery Process: analyze issues at the contact point and implement corrective actions.
• Provide guidance to ensure recovery targets (flow rate and PAR) are achieved.

Skills

Grameen field experience

Experience in collections

Financial sector background

Willing to travel across Indonesia

Job description

PT Amartha Mikro Fintek is seeking a Taskforce professional to support Back-Up Operations and drive improvements in the recovery process. You will operate with significant responsibility and the authority to propose new initiatives at the branch level.

The role requires willingness to be placed at Amartha branches across Indonesia for 3-6 months, and brings experience in Grameen-finance with collections background.