IT Support Specialist - Palu, Central Sulawesi

Amartha Financial Group; Palu; On-site; IDR 78,120,000 - 111,600,000; Full time

Job summary

A technology-driven financial ecosystem provider is seeking an IT Support Specialist in Palu, Indonesia. The candidate will manage IT hardware and software needs, including installing and configuring systems, monitoring networks, and providing support. Applicants should have a bachelor's degree in computer science or IT, along with 1-2 years of experience in technical support. The role requires strong problem-solving skills, knowledge of helpdesk software, and the ability to train junior staff. The company promotes diversity and equal opportunities.

Qualifications

• 1-2 years of experience as an IT support specialist.
• In-depth knowledge of computer hardware, software, and networks.
• Ability to determine IT needs and train end-users.

Responsibilities

• Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
• Monitoring and maintaining computer systems and networks.
• Responding in a timely manner to service issues and requests.

Skills

Technical support

Hardware installation

Software configuration

Network maintenance

Documentation

Interpersonal communication

Education

Bachelor's degree in computer science or IT

Tools

IT helpdesk software (Freshservice, SysAid)

Job description

A technology-driven financial ecosystem provider is seeking an IT Support Specialist in Palu, Indonesia. The candidate will manage IT hardware and software needs, including installing and configuring systems, monitoring networks, and providing support. Applicants should have a bachelor's degree in computer science or IT, along with 1-2 years of experience in technical support. The role requires strong problem-solving skills, knowledge of helpdesk software, and the ability to train junior staff. The company promotes diversity and equal opportunities.