IT Support Specialist: Hardware, Network & Cloud Helpdesk

PT NYK Line Indonesia; Jakarta Utara; On-site; IDR 89,280,000 - 133,920,000; Full time

Benefits offered by this job

Commutation Premium Allowance (CPA)

Job summary

PT NYK Line Indonesia is seeking an IT Support Specialist to respond to inquiries about IT products and services, and to resolve hardware and software issues at our Jakarta office.

You will record and manage procurement, control company assets and office supplies, and collaborate with internal and external support systems to keep operations running smoothly. A bachelor's degree and English communication are required.

Qualifications

• Bachelor degree in computer science or related field.
• Knowledge of PC support and basic server administration.
• Proficiency with Windows OS and Windows Server.
• Familiar with network devices such as routers and switches.
• Experience with Office 365 cloud platform.
• Basic database knowledge is a plus.
• Good written and spoken English.

Responsibilities

• Respond to inquiries about IT products and services via email, phone, or in person.
• Resolve hardware and software issues.
• Record and manage procurement processes.
• Control and monitor company assets and office supplies.
• Collaborate with internal and external support systems.

Skills

PC Support

Server Administrator

Windows Server

Networking basics

Office 365

Database basics

English proficiency

Education

Bachelor's Degree in Computer Science or related field

Job description

PT NYK Line Indonesia is seeking an IT Support Specialist to respond to inquiries about IT products and services, and to resolve hardware and software issues at our Jakarta office.

You will record and manage procurement, control company assets and office supplies, and collaborate with internal and external support systems to keep operations running smoothly. A bachelor's degree and English communication are required.