It Solutions Sales Executive - Drive Growth & Deals

Pt Bicom Mitra Solusindo; Jawa Barat; On-site; IDR 66,960,000 - 133,920,000; Full time

Job summary

Marriott International's The St. Regis Jakarta is seeking a Food & Beverage Sales Executive to drive revenue through effective sales techniques, guest loyalty, and up-selling.

You will coordinate with Sales, Data Admin, and other departments to resolve requests and ensure exceptional service. Responsibilities include processing reservations and guest requests, maintaining brand standards, and supporting the sales team.

Qualifications

• High school diploma or GED required.
• At least 2 years of related work experience.
• No supervisory experience required.

Responsibilities

• Promote awareness of Marriott brand image and up-sell to maximize revenue.
• Assist in handling guest calls, requests, and reservations with professional service.
• Support Sales & Marketing administration with general office duties and coordination.

Skills

Sales

Customer Service

Education

High school diploma or GED

Job description

Food Beverage Sales Executive - The St. Regis Jakarta

Posted 2 days ago

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Job Description

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Rajawal Place Jalan HR Rasuna Said Kav. B/4, Setiabudi, Jakarta Selatan 12910, Indonesia
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the