IT Infrastructure Senior Engineer

r17 group; Indonesia; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

r17 group in Indonesia seeks an experienced IT Infrastructure professional to manage and optimize core enterprise IT infrastructure, ensuring networks, servers and operating systems run efficiently.

You will troubleshoot multi-tier network and server issues across OSI layers and design scalable server environments and cloud-adjacent architectures to guarantee reliability.

A Bachelor's in IT, 3+ years of relevant experience, and strong English; CompTIA Server+ or Cloud+ preferred.

Qualifications

• Bachelor's degree in IT or equivalent.
• 3+ years of relevant technical experience.
• Deep understanding of OSI Layers concept.
• Hands-on IT infrastructure experience (Networks, Servers, OS).
• CompTIA Server+ or Cloud+ preferred.
• Excellent communication in English.

Responsibilities

• Manage, maintain and optimize core enterprise IT Infrastructure across networks, servers, and OS.
• Troubleshoot complex multi-tier network and server issues across OSI layers.
• Design, configure, and scale server environments and cloud-adjacent architectures for reliability.
• Provide high-tier technical support to customers with clear explanations of setups or resolutions.
• Drive proactive system updates and minimize downtime with rapid response routines.
• Maintain good communication with multi-national principals.

Skills

Network administration

Server management

Operating systems

English communication

Education

Bachelor's Degree in IT

Tools

CompTIA Server+

Cloud+

Job description

• Manage, maintain, and optimize core enterprise IT Infrastructure, ensuring network devices, physical/virtual servers, and underlying operating systems run efficiently.
• Troubleshoot complex multi-tier network and server issues across all levels of the OSI Layer.
• Design, configure, and scale server environments and cloud-adjacent architectures to guarantee system reliability.
• Provide high-tier technical support to customers, explaining infrastructure setups or resolution steps in a clear, concise manner.
• Drive proactive system updates and minimize downtime through rapid response routines (fast response).
• Maintain good communication with multi national principals.

• Manage, maintain, and optimize core enterprise IT Infrastructure, ensuring network devices, physical/virtual servers, and underlying operating systems run efficiently.
• Troubleshoot complex multi-tier network and server issues across all levels of the OSI Layer.
• Design, configure, and scale server environments and cloud-adjacent architectures to guarantee system reliability.
• Provide high-tier technical support to customers, explaining infrastructure setups or resolution steps in a clear, concise manner.
• Drive proactive system updates and minimize downtime through rapid response routines (fast response).
• Maintain good communication with multi national principals.

Minimum Qualifications

• Minimum of a Bachelor's Degree (S1) in an IT-based major.
• Minimum of 3 years of experience in a relevant technical role.
• Deep understanding of the OSI Layer concept.
• Comprehensive knowledge and practical, hands-on experience with IT Infrastructure (including Networks, Servers, and Operating Systems).
• Holding a minimum certification of CompTIA Server+, Cloud+, or an equivalent server/cloud certification is highly preferred.
• Professional communication skills when consulting or supporting customers.
• High commitment to tasks, excellent punctuality, and a fast-response mindset during environment outages.
• Excellent communication skill in English