IT Infrastructure Engineer
hengsen holding co.,ltd
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Job summary
Hengsen Holding Co.,Ltd is seeking an Information System Operations Engineer for our Indonesia Branch. You will collect requirements, document them for the development team, and develop operational manuals and training materials.
The role includes delivering user training and technical support, performing daily IT maintenance, and collaborating with business units on data support. You will participate in smart manufacturing projects to enable digital transformation and factory upgrades, while
Qualifications
- 3+ years of information system operation & maintenance experience, with familiarity in manufacturing workflows.
- Proficient in Office and document preparation software.
- Able to communicate fluently in Chinese.
Responsibilities
- Collect requirements for the Indonesia Branch information system and document them for the development team.
- Develop and update operation manuals and training materials; deliver user training and technical support.
- Gather system issues, elevate to development, and assist in testing of fixes.
- Perform daily maintenance and basic troubleshooting to ensure stable system operation.
- Collaborate with business teams and provide data support.
- Participate in smart manufacturing projects to drive digital transformation of the factory.
Skills
Tools
Job description
This role involves managing the information system for the Indonesia Branch, including collecting and documenting requirements, developing operational manuals, providing user training and technical support, and performing daily system maintenance and troubleshooting to ensure stable operation.
Collect requirements for the information system of Indonesia Branch, document them, and communicate to the development team
Develop and continuously optimise operation manuals and training documents for information systems; deliver user training and technical support
Gather system issues, elevate them to the development team, and assist the team in issue testing
Perform daily maintenance and preliminary troubleshooting of information systems to ensure stable system operation
Collaborate with business teams and provide relevant data support
Participate in company smart manufacturing projects to drive digital transformation and intelligent upgrading of the factory
Proficient in Office and other office software for document preparation
Minimum 3 year working experience in information system operation & maintenance; familiar with manufacturing production workflows
Able to communicate fluently in Chinese
Strong communication, coordination and teamwork skills; capable of working under moderate pressure
Prior experience in bonded zone customs related system projects is preferred
Hands on experience in SAP B1 implementation and basic SQL programming capability are preferred
Your application will include the following questions:
- Which of the following statements best describes your right to work in Indonesia?
- What's your expected monthly basic salary?
- How many years' experience do you have as an Information Technology Infrastructure Engineer?
- Which of the following types of qualifications do you have?
- How many years of Maintenance Engineering experience do you have?
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