IT Application Delivery Manager

TechConnect; Jakarta Pusat; On-site; IDR 300,000,000 - 600,000,000; Full time

Job summary

TechConnect seeks an IT Application Delivery Manager to own end-to-end delivery of application projects, moving beyond traditional PMO governance toward active delivery management. You will forecast timelines, manage risks, and ensure on-time delivery while coordinating with vendors and cross-functional teams.

The role requires 8–12+ years in IT project management or application delivery, plus hands-on experience with delivery metrics and governance.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business, or a related field.
• 8–12+ years of experience in IT project/program management or application delivery.
• Experience operating beyond traditional PMO with ownership of delivery outcomes.
• Strong track record of identifying and resolving schedule risk before missed deadlines.
• Experience managing vendors, cross-functional teams, and stakeholders.

Responsibilities

• Lead and mature IT Application Delivery as an active delivery-management function.
• Own end-to-end delivery of application projects from planning to stabilization.
• Proactively manage timelines and intervene early when at risk.
• Develop realistic delivery baselines and forecasts using velocity and blockers.
• Hold teams accountable to committed timelines and drive mitigations.

Skills

PMO governance

Delivery ownership

Timeline accountability

Stakeholder management

Cross-functional leadership

Delivery metrics

Communication

Education

Bachelor's degree in IT/CS/Business

Tools

Jira

MS Project

Smartsheet

Job description

Description

We are looking for an IT Application Delivery Manager to take ownership of how application projects and enhancements are delivered across the organization — going beyond a traditional PMO function. This role is the next level up from standard project tracking: rather than simply monitoring and reporting status, the Delivery Manager actively manages, forecasts, and course-corrects timelines to ensure delivery commitments are met. The ideal candidate combines strong PMO governance discipline with a delivery-owner mindset — someone who is accountable for outcomes, not just visibility.

• Lead and mature the IT Application Delivery function as the next evolution of the PMO — moving from a governance/reporting office to an active delivery-management capability.
• Own the end-to-end delivery of application projects and enhancements, from planning and resourcing through go-live and stabilization.
• Proactively manage expected timelines, not just track progress: continuously validate whether current pace will meet committed dates, and intervene early when a project is trending off-course.
• Build and maintain realistic delivery baselines and forecasts, using leading indicators (velocity, blockers, dependency risk) rather than relying solely on status updates.
• Identify schedule, resource, and scope risks ahead of time, and drive mitigation actions with project teams and stakeholders — escalating early rather than reporting delays after the fact.
• Hold project managers, vendors, and delivery teams accountable to committed timelines, applying structured follow-up and corrective action plans when milestones slip.
• Establish and enforce delivery governance standards: project intake, prioritization, resource allocation, stage-gate reviews, and change control across the application portfolio.
• Manage cross-project and cross-team dependencies, ensuring sequencing and resourcing decisions protect the overall portfolio timeline, not just individual projects.
• Partner with business stakeholders and application/engineering leads to set realistic timeline commitments upfront, balancing ambition with delivery capacity.
• Report delivery health to leadership with clear, forward-looking risk indicators — highlighting what could cause a date to move before it does, not only what has already happened.
• Coach and develop project managers and delivery leads to shift from passive progress-tracking toward proactive timeline and risk management.
• Continuously improve delivery methodology and tooling (Agile/hybrid delivery practices, PPM/PM tooling, reporting dashboards) to increase delivery predictability.

Requirements

• 8–12+ years of experience in IT project/program management or application delivery, including experience leading or maturing a PMO function.
• Demonstrated experience operating beyond a traditional tracking-and-reporting PMO — with clear ownership of delivery outcomes and timeline accountability.
• Strong track record of proactively identifying and resolving schedule risk before it results in missed deadlines, rather than reporting delays after they occur.
• Solid understanding of application development and delivery lifecycles (Agile, Waterfall, or hybrid), including dependency and resource management across multiple concurrent projects.
• Experience managing vendors, cross-functional teams, and business stakeholders to hold delivery commitments.
• Strong analytical skills — comfortable using delivery metrics (burn-down, velocity, critical path, earned value) to forecast rather than just report status.
• Excellent stakeholder management and communication skills, with the ability to escalate and negotiate timeline trade-offs with senior leadership.
• Hands-on familiarity with PPM/project tracking tools (e.g., Jira, MS Project, Smartsheet, or equivalent).
• Bachelor's degree in Information Technology, Computer Science, Business, or a related field.