Internship Technical Writer SOC

Juke Solutions (PT Juke Solusi Teknologi); Jakarta Pusat; On-site; IDR 33,480,000 - 55,800,000; Full time

Job summary

Juke Solutions (PT Juke Solusi Teknologi) invites applications for an Internship Technical Writer SOC in Jakarta Pusat, Indonesia. You will translate SOC notes into clear documentation and help maintain SOPs, WIs, and playbooks while supporting incident reports and knowledge-base creation.

Ideal candidates have a bachelor’s degree in a tech field and strong writing/editing skills, with familiarity in Confluence, Jira, Markdown, or Git.

Qualifications

• Bachelor’s Degree in CS, IT, IS, cybersecurity, or related field.
• Experience as a technical writer or IT documentation specialist preferred.
• Strong writing, editing, and information gathering skills.
• Ability to translate complex tech into clear docs.
• Proficient with MS Word/Excel/PowerPoint and/or Google Workspace.

Responsibilities

• Support team to develop, maintain, and manage SOC documentation.
• Create and maintain SOPs, WIs, guidelines, playbooks, and knowledge bases.
• Prepare documentation and reports on security incidents and investigations.
• Translate complex SOC information into clear, structured docs.
• Document SOC processes including monitoring and incident response.
• Ensure accuracy, consistency, and alignment with standards.
• Review, edit, and proofread technical documents for quality.
• Organize documentation repositories for easy access.

Skills

Technical writing

Editing

Information gathering

Documentation collaboration

Education

Bachelor’s Degree in CS/IT/IS/Cybersecurity

Tools

Confluence

Jira

Markdown

Git

Job description

Internship Technical Writer SOC

Jakarta Pusat, Indonesia

Job Description

Support team to develop, maintain, and manage technical documentation related to Security Operations Center (SOC) activities and operations.

• Create and maintain Standard Operating Procedures (SOPs), Work Instructions (WIs), guidelines, playbooks, and knowledge base articles.
• Prepare documentation and reports related to security incidents, alerts, investigations, and incident response activities.
• Translate complex technical information from SOC Analysts/Engineers into clear, structured, and easy-to-understand documentation.
• Document SOC processes, including security monitoring, threat detection, incident handling, escalation, and response procedures.
• Ensure all documentation is accurate, consistent, up-to-date, and aligned with organizational standards.
• Conduct reviewing, editing, and proofreading of technical documents to ensure quality and consistency.
• Support the preparation of periodic reports.
• Organize and maintain documentation repositories to ensure information is easily accessible and properly managed.

Job Requirements

• Bachelor’s Degree (S1) in Computer Science, Information Technology, Information Systems, Cybersecurity, or a related field.
• Previous experience as a Technical Writer, IT Documentation Specialist, Documentation Specialist, or in a similar role is preferred.
• Strong technical writing, editing, proofreading, and information-gathering skills.
• Ability to understand complex technical information and translate it into clear, concise, and well-structured documentation.
• Proficient in Microsoft Word, Excel, PowerPoint, and/or Google Workspace.
• Familiarity with documentation and collaboration tools such as Confluence, Jira, Markdown, or Git is a plus.
• Strong attention to detail with good organizational and time-management skills.
• Good communication and interpersonal skills, with the ability to collaborate effectively with technical teams.
• Ability to work independently and collaboratively in a fast-paced environment.