Insurance Operations & Claims Specialist (Broker)

Monee

Jakarta Pusat

On-site

IDR 250,000,000 - 350,000,000

Full time

2 hours ago

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Job summary

Monee, a leading digital payments and financial services provider, invites an experienced professional to join Jakarta-based operations as an Insurance Operations Specialist. This individual contributor role focuses on premium, claim and policy reconciliation, ensuring accurate processing and timely resolutions.

You will analyze data, monitor KPIs, develop streamlined policies, and collaborate with Business Development, Product, and external partners to maintain regulatory compliance and smooth

Qualifications

Strong data management skills across large datasets (survey and claims data).
Solid knowledge of insurance regulations and best practices.
Excellent communication and interpersonal abilities.
Ability to work in a fast-paced, dynamic environment.

Responsibilities

Manage premium, claim, and policy reconciliation and monitor claim processing.
Prevent and resolve disputes, and handle escalated issues promptly.
Analyze operational data and trends to guide decisions and track KPIs.
Develop and implement policies and procedures to streamline workflows.
Collaborate with Business Development, Product, the Board, and external partners.
Ensure operations meet industry regulations and company standards.

Skills

Data handling

Communication skills

Analytical thinking

Problem solving

Education

Bachelor’s degree in Business Administration or related field

Job description

You will analyze data, monitor KPIs, develop streamlined policies, and collaborate with Business Development, Product, and external partners to maintain regulatory compliance and smooth

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