Infrastructure Services Analyst I - Monitoring & Support

DXC Technology Company; Jakarta Pusat; On-site; IDR 167,400,000 - 290,160,000; Full time

Job summary

DXC Technology seeks an infrastructure analyst to provide technical support for infrastructure services in Jakarta, Indonesia. You will respond to issues, assist in projects, monitor systems, and help maintain incident logs and documentation.

The role requires a degree with 4+ years of experience, strong data analysis and problem-solving skills, and English proficiency. Certifications such as CompTIA Security+, Cisco CCENT, or AWS CSA are a plus for this position.

Qualifications

• Bachelor's degree in a relevant field or equivalent experience.
• 4+ years of relevant work experience.
• Proven experience in infrastructure technology analysis.
• Proficiencies in data analysis and problem solving.
• English language proficiency (reading, speaking and writing).
• Advanced degree is a plus.
• Relevant certifications (e.g., CompTIA Security+, Cisco CCENT, AWS CSA) are a plus.

Responsibilities

• Provide technical support in infrastructure services and respond to issues.
• Contribute to infrastructure projects and tasks under supervision.
• Monitor and perform basic troubleshooting of infrastructure systems.
• Collaborate with the team to address infrastructure challenges.
• Develop and maintain infrastructure documentation and incident logs.
• Continuously develop technical skills and apply best practices.

Skills

Data analysis

Problem-solving

English proficiency

Education

Bachelor's degree in a relevant field

Advanced degree in a relevant field

Job description

DXC Technology seeks an infrastructure analyst to provide technical support for infrastructure services in Jakarta, Indonesia. You will respond to issues, assist in projects, monitor systems, and help maintain incident logs and documentation.

The role requires a degree with 4+ years of experience, strong data analysis and problem-solving skills, and English proficiency. Certifications such as CompTIA Security+, Cisco CCENT, or AWS CSA are a plus for this position.