Analyst I Infrastructure Services

DXC Technology Company; Jakarta Pusat; On-site; IDR 167,400,000 - 290,160,000; Full time

Job summary

DXC Technology seeks an infrastructure analyst to provide technical support for infrastructure services in Jakarta, Indonesia. You will respond to issues, assist in projects, monitor systems, and help maintain incident logs and documentation.

The role requires a degree with 4+ years of experience, strong data analysis and problem-solving skills, and English proficiency. Certifications such as CompTIA Security+, Cisco CCENT, or AWS CSA are a plus for this position.

Qualifications

• Bachelor's degree in a relevant field or equivalent experience.
• 4+ years of relevant work experience.
• Proven experience in infrastructure technology analysis.
• Proficiencies in data analysis and problem solving.
• English language proficiency (reading, speaking and writing).
• Advanced degree is a plus.
• Relevant certifications (e.g., CompTIA Security+, Cisco CCENT, AWS CSA) are a plus.

Responsibilities

• Provide technical support in infrastructure services and respond to issues.
• Contribute to infrastructure projects and tasks under supervision.
• Monitor and perform basic troubleshooting of infrastructure systems.
• Collaborate with the team to address infrastructure challenges.
• Develop and maintain infrastructure documentation and incident logs.
• Continuously develop technical skills and apply best practices.

Skills

Data analysis

Problem-solving

English proficiency

Education

Bachelor's degree in a relevant field

Advanced degree in a relevant field

Job description

Job Description:Essential Job Functions:• Provide technical support in infrastructure services, responding to issues and assisting in tasks.• Contribute to infrastructure projects and tasks under supervision.• Participate in the monitoring and basic troubleshooting of infrastructure systems.• Work with the team to address infrastructure-related challenges and meet departmental needs.• Support the development of infrastructure documentation, including incident logs and records.• Continue to develop and enhance technical skills.• Apply problem-solving abilities to address infrastructure issues.• Follow established best practices and standards in infrastructure service delivery.Basic Qualifications:• Bachelor's degree in a relevant field or equivalent combination of education and experience• Typically, 4+ years of relevant work experience• Proven experience in infrastructure technology analysis• Proficiencies in data analysis and problem-solving• A continuous learner that stays abreast with industry knowledge and technology• English Language Proficiency (Reading, Speaking and Writing)Other Qualifications:• An advanced degree in a relevant field is a plus• Relevant certifications, such as CompTIA Security+, Cisco CCENT, or AWS Certified Solutions Architect, are a plusAt DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.