Infrastructure Services Analyst I — Drive IT Impact

IDES PT EIT Services Indonesia; Jakarta Pusat; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

DXC Technology is seeking an experienced Infrastructure Analyst to provide technical support in infrastructure services and contribute to projects under supervision. The role emphasizes monitoring, troubleshooting, and maintaining documentation for incidents and infrastructure tasks.

Qualifications include a Bachelor's degree or equivalent, 4+ years in infrastructure analysis, data-driven problem solving, and strong English skills. A continuous learner mindset and certifications are a plus.

Qualifications

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 4+ years of relevant work experience
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and problem-solving
• A continuous learner that stays abreast with industry knowledge and technology
• English Language Proficiency (Reading, Speaking and Writing)

Responsibilities

• Provide technical support in infrastructure services, responding to issues and assisting in tasks.
• Contribute to infrastructure projects and tasks under supervision.
• Participate in the monitoring and basic troubleshooting of infrastructure systems.
• Work with the team to address infrastructure-related challenges and meet departmental needs.
• Support the development of infrastructure documentation, including incident logs and records.
• Continue to develop and enhance technical skills.
• Apply problem-solving abilities to address infrastructure issues.
• Follow established best practices and standards in infrastructure service delivery.

Skills

Data analysis

Problem-solving

Continuous learning

English proficiency

Education

Bachelor's degree in a relevant field

Advanced degree a plus

Tools

CompTIA Security+

Cisco CCENT

AWS Certified Solutions Architect

Job description

DXC Technology is seeking an experienced Infrastructure Analyst to provide technical support in infrastructure services and contribute to projects under supervision. The role emphasizes monitoring, troubleshooting, and maintaining documentation for incidents and infrastructure tasks.

Qualifications include a Bachelor's degree or equivalent, 4+ years in infrastructure analysis, data-driven problem solving, and strong English skills. A continuous learner mindset and certifications are a plus.