Analyst I Infrastructure Services

DXC Technology Company; Jakarta Utara; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

DXC Technology is seeking an Infrastructure Support professional to provide technical support for infrastructure services in Jakarta. You will respond to issues, assist with tasks, monitor systems, and contribute to ongoing projects under supervision.

The role requires a 4+ year track record in infrastructure analysis, strong data analysis and problem-solving skills, and fluency in English (reading, speaking, and writing).

Qualifications

• Bachelor's degree in a relevant field or equivalent education/experience
• Typically, 4+ years of relevant work experience
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and problem-solving
• A continuous learner that stays current with industry knowledge and technology
• English Language Proficiency (Reading, Speaking and Writing)

Responsibilities

• Provide technical support in infrastructure services, responding to issues and assisting in tasks.
• Contribute to infrastructure projects and tasks under supervision.
• Participate in monitoring and basic troubleshooting of infrastructure systems.
• Work with the team to address infrastructure-related challenges and meet departmental needs.
• Support the development of infrastructure documentation, including incident logs and records.
• Continue to develop and enhance technical skills.
• Apply problem-solving abilities to address infrastructure issues.
• Follow established best practices and standards in infrastructure service delivery.

Skills

Data analysis

Problem solving

English proficiency

Education

Bachelor's degree in a relevant field

Advanced degree is a plus

Tools

CompTIA Security+

Cisco CCENT

AWS Certified Solutions Architect

Job description

Essential Job Functions

• Provide technical support in infrastructure services, responding to issues and assisting in tasks.
• Contribute to infrastructure projects and tasks under supervision.
• Participate in the monitoring and basic troubleshooting of infrastructure systems.
• Work with the team to address infrastructure-related challenges and meet departmental needs.
• Support the development of infrastructure documentation, including incident logs and records.
• Continue to develop and enhance technical skills.
• Apply problem-solving abilities to address infrastructure issues.
• Follow established best practices and standards in infrastructure service delivery.

Basic Qualifications

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 4+ years of relevant work experience
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and problem-solving
• A continuous learner that stays abreast with industry knowledge and technology
• English Language Proficiency (Reading, Speaking and Writing)

Other Qualifications

• An advanced degree in a relevant field is a plus
• Relevant certifications, such as CompTIA Security+, Cisco CCENT, or AWS Certified Solutions Architect, are a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.