Infrastructure Analyst (MS365 & Azure Cloud)

Glints; Batam; On-site; IDR 180,000,000 - 320,000,000; Full time

Job summary

Glints’ Batam technology centre in Indonesia seeks a Cloud & Security Administrator to oversee day-to-day administration, security enforcement, and operation of Microsoft 365 and Azure environments. You will ensure platforms are secure, compliant, resilient, and efficient, supporting business users while meeting regulatory and audit requirements.

Responsibilities include managing Exchange Online, SharePoint Online, Teams governance, Intune MDM/MAM, Conditional Access, MFA, DLP, and data

Qualifications

• University degree in Computer Science, Information Security, Information Systems or related field.
• 3+ years hands-on experience with Microsoft 365 administration.
• Proven experience with Intune MDM/MAM and identity security controls.

Responsibilities

• Administer and support Microsoft 365 services (Exchange Online, SharePoint Online, Teams).
• Manage user lifecycle: provisioning, access management, offboarding.
• Implement and maintain Conditional Access policies and MFA.
• Configure DLP, Information Protection and Compliance policies; support audit reporting.

Skills

Microsoft 365 administration

Intune MDM/MAM

Conditional Access & MFA

SharePoint Online governance

Microsoft Teams governance

Data Loss Prevention (DLP)

Azure IaaS & PaaS

Scripting (PowerShell/Python)

Power BI dashboards

ITSM tools (ServiceNow/Jira)

Cloud security posture management

Azure/M365 automation frameworks

Azure certifications (AZ-104, MS-102)

Troubleshooting & analytics

Stakeholder management

Cross-team collaboration

Education

Bachelor's degree in Computer Science / Information Security / Information Systems

Tools

ServiceNow

Jira

Job description

In this role you’ll be responsible for the day-to-day administration, security enforcement, and operational support of Microsoft 365 and Azure cloud environments. The role ensures platforms are secure, compliant, resilient, and operationally efficient, supporting business users while meeting regulatory and audit requirements.

Requirements

Education:

University degree in one of the following or related disciplines (Computer Science, Computer Engineering, Information Security, Information Systems).

Required Skills & Experience

• Strong hands-on experience with Microsoft 365 administration (3+ years)
• Proven experience with Intune MDM/MAM
• In-depth knowledge of Conditional Access, MFA, and identity security
• Experience managing SharePoint Online and Microsoft Teams governance
• Strong understanding of DLP, compliance, and data protection controls
• Solid experience with Azure IaaS and PaaS services
• Improve operational efficiency and reduce manual effort through scripting

Automation & Scripting Skills

• Experience with PowerShell and/or Python scripting for automation is an advantage
• Familiarity with Azure or M365 automation frameworks, APIs, or runbooks is a plus
• Knowledge on developing dashboard using Power BI is an advantage
• Exposure to ITSM tools such as ServiceNow, Jira
• Knowledge of cloud security posture management
• Azure or Microsoft certifications (e.g. AZ-104, MS-102) preferred
• Strong troubleshooting and analytical skills
• Good communication and stakeholder management
• Ability to work independently and collaborate across infrastructure, security, and application teams

Roles and Responsibilities

Key Responsibilities

Microsoft 365 Administration

• Administer and support Microsoft 365 services, including:
• Exchange Online
• SharePoint Online
• Microsoft Teams
• Manage user lifecycle (provisioning, access management, offboarding)
• Implement and maintain Conditional Access policies, MFA, and identity protection controls
• Configure and manage Data Loss Prevention (DLP), Information Protection, and Compliance policies
• Support eDiscovery, retention policies, audit logs, and compliance reporting

Endpoint & Device Management (Intune)

• Administer Microsoft Intune (MDM/MAM) for BYOD devices across iOS, Android, Windows, and macOS
• Define and enforce device compliance, application protection policies, and security baselines
• Troubleshoot device enrolment, application deployment, and access issues
• Networking (VNets, NSGs, Load Balancers, Application Gateway)
• Monitor availability, performance, and cost using Azure-native tools
• Support backup, disaster recovery, and resilience requirements

Security, Compliance & Governance

• Implement cloud security controls aligned with organisational and regulatory requirements
• Support audit requests, inspections, and evidence preparation
• Collaborate with security, risk, and governance teams to remediate findings
• Ensure adherence to internal change, incident, and access management processes

Additional Information

A technology centre in Batam has been established since 2018 and is currently home to more than 120 professionals supporting a wide range of technology functions, including IT Helpdesk, IT Security Governance, Business Analysis, Quality Assurance, Development, UI/UX Design, Full-Stack Engineering, DevOps, and COBOL/IL, among others. As the only regional technology centre located in Indonesia, it offers a unique opportunity for technology professionals to contribute to regional initiatives while working within a collaborative and growing team.