System Engineer / Administrator – Microsoft Infrastructure

Jobtailor; Kota Pasuruan; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

Jobtailor in Pasuruan, East Java, seeks an IT Infrastructure Administrator to maintain global Microsoft infrastructure across on-premises and cloud environments. You will design, implement, and operate Azure, Microsoft 365, and Intune while providing advanced support for Windows Server and virtualized platforms.

The role requires 2–3 years of Microsoft infrastructure experience, relevant certifications, and willingness to travel internationally.

Qualifications

• Bachelor’s degree in Computer Science, IT, or related field.
• 2–3 years of experience administering Windows Server and Azure infrastructure.
• Experience supporting enterprise IT environments in mid-size or large orgs.

Responsibilities

• Administer, maintain, and improve the Microsoft infrastructure across on-premises and cloud environments.
• Design, implement, and operate Azure, Microsoft 365, and Intune solutions.
• Provide 2nd- and 3rd-level support for infrastructure and client/server issues.

Skills

PowerShell scripting

Azure administration

Windows Server mgmt

Citrix XenDesktop

Citrix XenApp

Citrix NetScaler

IT security

VMware

Endpoint security

Documentation

Communication

Education

Bachelor's degree in IT/CS

Tools

Citrix XenDesktop

Citrix XenApp

Citrix NetScaler

Hyper-V

VMware

Job description

• Administer, maintain, and continuously improve the global Microsoft infrastructure across on-premises and cloud-based environments
• Design, implement, and operate solutions based on Microsoft Azure, Microsoft 365, and Microsoft Intune
• Manage Windows Server environments, including installation, configuration, maintenance, upgrades, and lifecycle management
• Support and further develop Microsoft Unified Communications platforms
• Provide administration and support for end-user systems across all company locations
• Deliver 2nd- and 3rd-level support for infrastructure, client, and server-related issues
• Resolve incidents and service requests in collaboration with end users and IT teams
• Plan, deploy, and support new hardware, software installations, and release upgrades
• Administer and optimize Citrix XenDesktop, Citrix XenApp, and Citrix NetScaler
• Manage and support Hyper-V and VMware virtualization platforms
• Ensure compliance with corporate IT security policies and standards
• Administer endpoint security solutions and central antivirus systems
• Support vulnerability remediation and security hardening initiatives
• Monitor system performance, availability, and capacity
• Participate in troubleshooting, root cause analysis, and problem management activities
• Maintain technical documentation and operational procedures
• Develop and maintain automation scripts, primarily using PowerShell
• Support modernization initiatives, operational efficiency improvements, global infrastructure projects, and technology rollouts
• Collaborate with global IT teams, business units, and external service providers
• Support the global IT service organization in maintaining high service quality and user satisfaction

Requirements

• Min. Bachelor’s degree in Computer Science, Business Informatics, Information Technology or related discipline
• Completed vocational training as an IT Specialist, System Administrator, or Application Developer with several years of relevant professional experience
• Min. 2–3 years of experience administering Microsoft Windows Server environments and Azure infrastructure
• Experience supporting enterprise IT environments in a medium-sized or large organization
• Relevant Microsoft certifications are highly desirable
• Good written and spoken English
• Willingness to travel internationally as required
• Willing to be placed in Pasuruan, East Java

Core Competencies

Demonstrates expertise in administering and optimizing Microsoft infrastructure, including Azure, Windows Server, and Unified Communications platforms. Proficient in delivering high-quality support and maintaining compliance with IT security standards while collaborating with global IT teams.

Highest-signal resume keywords

• Microsoft Azure Administration
• Windows Server Management
• Citrix XenDesktop Administration
• PowerShell Scripting
• IT Security Compliance

Hard Skills

• Microsoft 365
• Microsoft Intune
• Hyper-V
• VMware
• Endpoint Security Solutions
• Automation Scripting
• Incident Resolution
• Service Request Management
• System Performance Monitoring
• Root Cause Analysis

Soft Skills

• Collaboration
• Problem Solving
• Communication

Certifications & Qualifications

• Microsoft Certifications

Industry Keywords

• IT Infrastructure
• Enterprise IT Environments
• Operational Efficiency
• Vulnerability Remediation
• Technical Documentation

Tools & Technologies

• Citrix XenApp
• Citrix NetScaler
• Global IT Service Management