[Indonesia] HR & Admin Manager

Pizza 4P’s Corporation; Daerah Khusus Ibukota Jakarta; On-site; IDR 167,400,000 - 223,200,000; Full time

Job summary

A leading restaurant company in Indonesia is seeking an HR & Admin Manager who will drive HR strategies and manage office administration. The ideal candidate will ensure legal compliance, oversee employee relations, and support operations for business growth. Applicants should have a strong background in HR management, particularly in the F&B or restaurant sector, and demonstrate excellent organizational skills. This role emphasizes cultural fit with values of Omotenashi and compassion.

Qualifications

• Proven experience as an HR Manager, HR & Admin Manager, or similar role.
• Strong knowledge of recruitment and employee relations.
• Familiarity with labor regulations and HR best practices.

Responsibilities

• Lead HR strategies to support business growth.
• Manage employee relations and ensure payroll compliance.
• Oversee daily office operations and vendor relationships.

Skills

Strategic HR & People Management

Empathy & Relationship Building

Problem-Solving & Decision-Making

Communication & Stakeholder Management

Cultural Fit with Omotenashi

Education

Proven experience as HR Manager

Background in F&B or restaurant operations

Job description

4P’s,headquarteredinHoChiMinhCity,Vietnam,operates40worldwiderestaurants.Ourmainrestaurant,Pizza4P’s,has35storesinVietnamandmanagesglobalfranchiseslikeIPPUDOandABOUTLIFECOFFEEBREWERS.Ourcoreproductsarefoodandbeverages,specificallypizza,withkeydifferentiatorsof"House-madecheeses","Earth-to-people"and"Omotenashi"hospitality.

Pizza 4P’s is an innovative Vietnam-based Japanese Italian pizza restaurant that started in Vietnam with a simple yet powerful mission: “Delivering Wow, Sharing Happiness”. We are known for crafting artisanal pizzas, homemade cheese, and unique East-meets-West flavors while embracing sustainability and community impact at the heart of everything we do. Today, we operate restaurants across Vietnam, Cambodia, Japan, India and Indonesia, and continue to grow with a vision of bringing people together through memorable dining experiences.

II.ROLEPURPOSE

TheHR&AdminManagerleadsthefullHumanResourcesandofficeadministrationagendaforPizza4P’sIndonesia.Thisroleensuresworkforceeffectiveness,legalcompliance,andsmoothofficeoperationstosupportbusinesslaunchandgrowth.

Scope:CorporateofficeandoperationallocationsinIndonesia

III.KEYACCOUNTABILITIES

• DevelopandimplementHRstrategiesalignedwithbusinessprioritiesandgrowthplans
• Manageemployeerelations,disciplinarycases,andinvestigations
• Ensurepayrollaccuracy,timeliness,andfullcompliancewithlaborlawsandcompanypolicies
• AlignCompensation&Benefitspracticeswithlocalmarketstandards
• MaintainHRrecordsandpreparerequiredHRreports

OfficeAdministration&Operations

• Overseedailyofficeoperations,facilities,equipment,andsupplies
• Manageofficebudgets,procurement,andvendorrelationships
• ProvideadministrativesupporttotheCountryManagerandleadershipteam
• Preparereports,presentations,andinternaldocumentation

Communication&Coordination

• Actasthekeycontactpointforemployees,vendors,partners,andstakeholders
• CoordinatecloselywithVietnamHQ(WowCenter)toensurealignment
• Supportcross-functionalcollaborationacrossHR,Operations,andFinance

AdditionalResponsibilities

• Supportcompanyevents,meetings,andinternalactivities
• Identifyopportunitiesforprocessimprovementandoperationalefficiency

IV.SUCCESSMETRICS&KPIs

• 100%compliancewithlocallaborlawsandinternalpolicies
• Accurateandtimelypayrollwithzerocriticalerrors
• Efficientandwell-managedofficeoperations
• PositivefeedbackfromCountryManagerandregionalstakeholders

V.CORECOMPETENCIES

• StrategicHR&PeopleManagement
• Empathy&RelationshipBuilding
• Problem-Solving&Decision-Making
• Communication&StakeholderManagement
• CulturalFitwithOmotenashi,Kaizen,Authenticity,Compassion

VI.TOOLS,ENVIRONMENT&WORKINGCONDITIONS

• WorkSetting:Corporateofficewithregularinteractionwithoperations

VII.REQUIREDQUALIFICATIONS&BENEFITS

• Experience&Qualifications
• ProvenexperienceasanHRManager,HR&AdminManager,orsimilarrole
• Backgroundinretail,F&B,orrestaurantoperationspreferred
• Strongknowledgeofrecruitment,performancemanagement,andemployeerelations
• FamiliaritywithlaborregulationsandHRbestpractices
• Strongorganizationalandmultitaskingskills

Disclaimer

ThisJobProfileisintendedasareferenceframework.Actualresponsibilities,scope,andrequirementsmaybeadjustedbasedonbusinessprioritiesandevolvingorganizationalneeds.

ExploretojoinourWOWjourneyat:https://pizza4ps.com/vn/career/