Implementation Consultant

PT Adicipta Inovasi Teknologi; Jakarta Barat; On-site; IDR 280,000,000 - 420,000,000; Full time

Job summary

PT Adicipta Inovasi Teknologi is seeking an experienced Multifinance Project Manager to lead end-to-end implementation projects. You will gather requirements with client users, configure system parameters, and design user training materials.

The role includes coordinating UAT, cutover activities, and post-go-live hypercare, with strong emphasis on business value translation and client satisfaction. The ideal candidate has a minimum of 3 years in Multifinance project management, deep process

Qualifications

• 3+ years of experience in Multifinance project management and implementation.
• Deep knowledge of Multifinance business processes.
• Strong ability to manage timelines, coordinate tasks and budget.
• Exceptional interpersonal skills to translate technical jargon into business value and manage client expectations.
• Excellent verbal and written communication skills.

Responsibilities

• Conduct requirements gathering workshops with client users for vanilla/standard product scope,
• Configure system parameters, master data settings, and module options per approved requirements
• Design and develop end-user training materials: manuals, quick guides, job aids
• Deliver training sessions (classroom, virtual, floor support) to client end users
• Prepare and review UAT test scripts and scenarios covering vanilla features and integrated gap solutions
• Facilitate UAT sessions: coordinate client users, log defects, track resolution with the development party
• Escalate UAT defects to PM; escalate functional/standards issues to Development Team
• Support cutover activities and provide hypercare (post go-live support)
• Document SOPs, user guides, and operational handover materials

Skills

Multifinance PM

BPM knowledge

Client management

Education

Bachelor's degree in IT/CS/Business

Job description

• Conduct requirements gathering workshops with client users for vanilla/standard product scope,
• Configure system parameters, master data settings, and module options per approved requirements,
• Design and develop end-user training materials: manuals, quick guides, job aids
• Deliver training sessions (classroom, virtual, floor support) to client end users
• Prepare and review UAT test scripts and scenarios covering both vanilla features and integrated gap solutions,
• Facilitate UAT sessions: coordinate client users, log defects, track resolution with the development party
• Escalate UAT defects to PM; escalatie functional/standards issues to Development Team
• Support cutover activities and provide hypercare (post go-live support)
• Document SOPs, user guides, and operational handover materials

REQUIREMENTS

• A degree in Information Technology, Business Administration, Computer Science, or a related field
• Minimum of 3 years of experience in Multifinance project management and implementation
• Deep knowledge of Multifinance business process
• Proven ability to manage timelines, coordinate tasks, and keep projects within budget.
• Exceptional interpersonal skills to translate technical jargon into business value and manage client expectations.
• Excellent verbal and written communication skills