Impactful Community Safety Moderator

TELUS Digital; Denpasar; Hybrid; IDR 33,480,000 - 66,960,000; Full time

Job summary

TELUS Digital is seeking a Content Moderator to review user-generated content and enforce community guidelines. The role focuses on maintaining safe online environments for social platforms and short-video products.

Ideal candidates enjoy watching social media feeds, can handle potentially sensitive material, and communicate in English (B2 or higher). New graduates are welcome, with immediate start preferred.

Qualifications

• Strong verbal and written communication in English (minimum B2).
• Capable of withstanding potentially sensitive contents.
• Enjoys spending time watching social media feeds.

Responsibilities

• Review user-generated content across text, images, videos, and comments.
• Assess adherence to guidelines and remove content violating standards.
• Manage content safety for short-video products to ensure legal compliance.
• Understand policies and apply swift action to remove inappropriate content.
• Handle content reports and apply company policy.
• Coordinate with supervisors to address violations and update operations standards.
• Audit content received for sharing on social media uploads.
• Review and comment on copyright-related decisions for content.

Skills

English communication

Javanese (plus)

Ability to handle sensitive content

Attention to detail

Education

Vocational Certificate or Higher in any field

Job description

TELUS Digital is seeking a Content Moderator to review user-generated content and enforce community guidelines. The role focuses on maintaining safe online environments for social platforms and short-video products.

Ideal candidates enjoy watching social media feeds, can handle potentially sensitive material, and communicate in English (B2 or higher). New graduates are welcome, with immediate start preferred.