24/7 Content Moderator — Denpasar Office

TELUS Digital; Denpasar; On-site; IDR 66,960,000 - 106,020,000; Full time

Job summary

TELUS Digital in Indonesia is seeking a content moderator to review user-generated content across text, images, and videos, ensuring compliance with guidelines. You will monitor, enforce policies, and maintain accurate case records while delivering fast, reliable decisions.

The role requires English proficiency, ability to handle sensitive content, and willingness to work in a 24/7 rotating shift schedule from the Denpasar Barat office.

Qualifications

• Diploma/Bachelor’s degree holder.
• Able to speak Javanese language.
• Good proficiency in English is a must.
• Capable of withstanding sensitive contents.
• Wiling to work in rotational 24/7 shifting schedule.
• Willing to work from office in Denpasar Barat.

Responsibilities

• Review, monitor, and evaluate user-generated content across various platforms, including text, images, and videos
• Enforce community guidelines and policies regarding acceptable content, identifying and removing content that violates these standards (e.g., harmful, offensive, or illegal content)
• Maintain high standards of accuracy and consistency while moderating content, ensuring quick and efficient responses
• Report any issues or trends related to content violations and assist in resolving complex cases
• Keep accurate records of moderation actions and maintain documentation on handled cases

Skills

Content moderation

Policy enforcement

Attention to detail

English proficiency

Education

Diploma/Bachelor’s degree

Job description

TELUS Digital in Indonesia is seeking a content moderator to review user-generated content across text, images, and videos, ensuring compliance with guidelines. You will monitor, enforce policies, and maintain accurate case records while delivering fast, reliable decisions.

The role requires English proficiency, ability to handle sensitive content, and willingness to work in a 24/7 rotating shift schedule from the Denpasar Barat office.