Hybrid Store Manager: Lead Sales & Customer Experience

Cv Nio Utaman; Banjar; Hybrid; IDR 72,000,000 - 120,000,000; Full time

Benefits offered by this job

Competitive salary

Performance incentives

Comprehensive benefits package

Hybrid work arrangement

Professional development opportunities

Career advancement within expandingret

Join a growing retail network

Job summary

Cv Nio Utaman is seeking an energetic Assistant Retail Store Manager to support a busy store in Banjar, Indonesia. In this hybrid role, you will work with the Store Manager to drive sales, oversee daily operations, and deliver outstanding customer service.

You will lead and train sales staff, manage inventory, ensure visual merchandising standards, and contribute to strategic planning both on-site and remotely.

Qualifications

• Experience in retail management or supervisory role.
• Ability to lead and motivate a team.
• Strong understanding of retail sales, customer service, and inventory management.
• Excellent communication, problem-solving, and organizational skills.
• Proficiency with POS systems and retail management software.
• Experience with hybrid work models.
• High school diploma or equivalent; Bachelor's degree in Business or related field is a plus.
• Passion for the retail industry and a commitment to customer satisfaction.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Oversee all aspects of store operations alongside the Store Manager.
• Lead, train, and motivate sales associates to hit targets and deliver outstanding customer service.
• Assist inventory control including ordering, receiving, and stock rotation.
• Ensure visual merchandising standards are met and maintained to enhance product appeal.
• Monitor sales performance, analyze reports, and contribute to sales strategies.
• Handle customer escalations and ensure prompt resolution of issues.
• Support staff scheduling and ensure adequate floor coverage.
• Participate in remote planning and strategy sessions for operational improvements.
• Uphold company policies, safety regulations, and operational procedures.

Skills

Retail leadership

Team motivation

Customer service

Inventory management

POS systems

Hybrid work

Communication

Education

Bachelor's degree in Business

Job description

Cv Nio Utaman is seeking an energetic Assistant Retail Store Manager to support a busy store in Banjar, Indonesia. In this hybrid role, you will work with the Store Manager to drive sales, oversee daily operations, and deliver outstanding customer service.

You will lead and train sales staff, manage inventory, ensure visual merchandising standards, and contribute to strategic planning both on-site and remotely.