Retail Team Lead (Hybrid) — Growth & Perks

Ayana Hospitality Group; Tangerang; Hybrid; IDR 60,000,000 - 90,000,000; Full time

Benefits offered by this job

Hybrid work model

Health benefits

Employee discounts

Career advancement

Job summary

Ayana Hospitality Group's client is seeking a motivated Retail Assistant Manager to support the Store Manager in Tangerang, Banten, ID, overseeing daily operations and sales targets.

You will supervise staff, manage inventory, assist in training, and ensure excellent customer service and store conditions. This role offers growth within a reputable retail organization and a hybrid work model.

Qualifications

• Minimum 2 years in retail leadership roles (Supervisor/Key Holder).
• Strong customer service orientation and interpersonal skills.
• Willingness to work flexible hours including evenings, weekends and holidays.

Responsibilities

• Assist the Store Manager in opening/closing procedures.
• Supervise and motivate the sales team with high customer service and sales standards.
• Support training and onboarding of new employees with ongoing coaching.
• Manage inventory including receiving stock, counts, and shrinkage control.
• Ensure visual merchandising standards and store appearance are maintained.
• Handle customer inquiries and resolve complaints effectively.

Skills

Retail leadership

Customer service

Team motivation

Education

High school diploma

Tools

POS systems

Basic computer applications

Job description

Ayana Hospitality Group's client is seeking a motivated Retail Assistant Manager to support the Store Manager in Tangerang, Banten, ID, overseeing daily operations and sales targets.

You will supervise staff, manage inventory, assist in training, and ensure excellent customer service and store conditions. This role offers growth within a reputable retail organization and a hybrid work model.