Hybrid Branch Operations Leader (Banking)

Pt Ekamas Mora Republik; Indonesia; Hybrid; IDR 180,000,000 - 300,000,000; Full time

Benefits offered by this job

Competitive salary

Health coverage

Life insurance

Retirement savings plans

Job summary

Pt Ekamas Mora Republik, a financial services institution, seeks a Branch Operations Manager to lead operations at the Bandar Lampung branch. You will oversee daily activities, ensure service quality, and manage staff with a focus on regulatory compliance and risk control.

The role is hybrid, combining on-site leadership with administrative tasks that can be performed remotely, and offers opportunities for professional development within the Lampung region.

Qualifications

• Bachelor's degree in business administration, finance, management, or related field.
• Minimum of 5 years of experience in branch operations or banking operations.
• Proven experience in managing and developing staff.
• Strong understanding of banking products, services, and regulatory compliance.

Responsibilities

• Manage daily branch operations and ensure high-quality service delivery.
• Supervise, train, and motivate branch staff to maintain a high-performance team.
• Ensure compliance with banking regulations, internal policies, and security procedures.
• Monitor performance against targets and implement improvement strategies.
• Oversee cash handling, transaction processing, and account openings.
• Collaborate with sales to achieve branch business objectives.

Skills

Branch operations

Staff development

Regulatory compliance

Leadership

Customer service

Risk management

Hybrid work

Education

Bachelor's degree in business/finance/management

Job description

Pt Ekamas Mora Republik, a financial services institution, seeks a Branch Operations Manager to lead operations at the Bandar Lampung branch. You will oversee daily activities, ensure service quality, and manage staff with a focus on regulatory compliance and risk control.

The role is hybrid, combining on-site leadership with administrative tasks that can be performed remotely, and offers opportunities for professional development within the Lampung region.