Hybrid Account Manager - Fiber Solutions & Growth

fibernet indonesia; Indonesia; Hybrid; IDR 180,000,000 - 240,000,000; Full time

Job summary

Fibernet Indonesia is seeking an Account Manager for a full-time hybrid role based in Purwakarta, Indonesia. You will manage a portfolio of customers, build strong relationships, and tailor fiber network solutions with internal teams.

Responsibilities include preparing proposals, following up on leads, supporting contract negotiations, and reporting on sales activities to drive retention and upsell opportunities.

Qualifications

• Demonstrated ability in client relationship management, customer service, and stakeholder communication.
• Experience in sales, account management, or business development, preferably in telecommunications or technology services.
• Strong skills in negotiation, presentation, and basic financial or commercial analysis.
• Proficiency with CRM or sales tracking tools and standard office software.

Responsibilities

• Manage and grow a portfolio of customers, building strong relationships and understanding client needs.
• Coordinate with internal teams on service delivery and prepare proposals and quotations.
• Follow up on leads and support contract negotiations.
• Monitor account performance and contribute to customer retention and upsell opportunities.
• Report on sales activities and maintain accurate account records.

Skills

Client relationships

Negotiation

Presentation

Communication

Education

Bachelor's degree

Tools

CRM tools

Office tools

Job description

Fibernet Indonesia is seeking an Account Manager for a full-time hybrid role based in Purwakarta, Indonesia. You will manage a portfolio of customers, build strong relationships, and tailor fiber network solutions with internal teams.

Responsibilities include preparing proposals, following up on leads, supporting contract negotiations, and reporting on sales activities to drive retention and upsell opportunities.