HR Shared Services Specialist, Visa Management

Midea Group; Danauindah; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

Midea Group in Indonesia is seeking an HR Specialist to manage end-to-end mobility for foreign employees, handling immigration, visa processing, and local compliance.

You will be the primary contact for expats adjusting to their assignment location, coordinating relocation, onboarding, payroll data, and liaison with host-country management.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Law, or a related field.
• 2–3 years of experience handling Indonesian immigration laws or host-country labor regulations.
• Proficiency in Mandarin and English as well as Bahasa Indonesia.
• High cultural sensitivity, strong problem-solving abilities, and excellent communication to manage diverse stakeholders.

Responsibilities

• Handle end-to-end immigration, visas, and stay permits for foreign employees.
• Coordinate relocation with vendors for temporary housing and shipping of belongings.
• Conduct comprehensive onboarding covering local culture, banking, transportation, and healthcare registration.
• Collect monthly payroll information and coordinate with Payroll & Tax teams for expat payroll and tax equalization.
• Serve as the main liaison between expatriates, host-country management, and the home-country HR team.

Skills

Mandarin

English

Bahasa Indonesia

Education

Bachelor’s degree in HR / Business / Law

Job description

The HR Specialist manages the end-to-end mobility process for foreign employees. You will ensure seamless international transitions by handling complex immigration, visa processing, and local compliance, while acting as the primary point of contact for expats adjusting to their new assignment location.

Key Responsibilities

Immigration & Documentation

• Work Permits & Visas:Prepare, submit, and track applications for work permits (e.g., in Indonesia, theIMTAandKITAS), visas, and stay permits through relevant government portals.
• Document Management:Authenticate, translate, and notarize critical personal and corporate documents (degrees, certificates, marriage licenses).
• Compliance:Ensure all foreign employees and the company strictly adhere to local immigration laws and labor regulations.
• Renewals:Proactively track expiration dates and manage the timely extension or cancellation of visas and permits.

Expat Relocation & Onboarding

• Relocation Support:Coordinate with Midea appointed relocation vendors to arrange temporary housing, household goods shipping, and other relocation related activity.
• Orientation:Conduct comprehensive local onboarding, covering cultural adjustment, banking, transportation, and healthcare registration.

Payroll & Benefits Administration

• Expat Payroll:Collect monthly payroll information and share with other SSC member who handles payroll.
• Tax Equalization:Coordinate with other SSC member who handles Payroll & Tax.
• Insurance:Assure all required expats personal documents are complete and submitted for other SSC member are able to register expats to the social security (BPJS).

Employee Relations & Reporting

• Point of Contact:Serve as the main liaison between the expatriate, their host-country management, and the home-country HR team.

Qualifications & Requirements

• Education:Bachelor’s degree in Human Resources, Business Administration, Law, or a related field.
• Experience:2–3 years of specific experience handling Indonesian immigration laws, or relevant host-country labor regulations.
• Language:Proficiency in Mandarin and English as well as Bahasa Indonesia.
• Soft Skills:High cultural sensitivity, excellent problem-solving abilities, and strong communication skills to manage diverse stakeholders.