HR Operations Liaison – Mandarin & Indonesian

PT HIWORK TEKNOLOGI INDONESIA; Jakarta Utara; On-site; IDR 66,960,000 - 100,440,000; Full time

Benefits offered by this job

BPJS coverage

THR holiday allowance

Job summary

HiWork provides global employment and payroll services for companies expanding overseas. The Indonesia team seeks a bilingual Mandarin and Bahasa Indonesia speaker to support day-to-day HR operations for a Chinese retail client.

You will collaborate with the client's HR team, store managers and HiWork colleagues to handle employee-related matters and coordinate progress with the client. Fresh graduates or those with 1–3 years of experience are welcome; prior HR experience is not required.

Qualifications

• Mandarin suitable for daily work with HSK 4+ level practical communication.
• Fluent Bahasa Indonesia for clear communication with colleagues and clients.
• Attention to detail, sense of responsibility and willingness to learn HR processes.
• Basic proficiency in Excel and office tools for organizing information.
• 1–3 years of relevant experience or fresh graduates with internship experience.
• Previous HR experience not required; diverse backgrounds welcomed.

Responsibilities

• Day-to-day communication with client HR team, store managers and management.
• Employee administration including onboarding, offboarding and information changes.
• Enter and update employee records in our systems, verify documents.
• Coordinate with HiWork colleagues and share progress with the client.
• Build positive client relationships and gather service feedback.

Skills

Mandarin fluency

Bahasa Indonesia fluency

Communication

Attention to detail

Tools

Excel

Job description

HiWork provides global employment and payroll services for companies expanding overseas. The Indonesia team seeks a bilingual Mandarin and Bahasa Indonesia speaker to support day-to-day HR operations for a Chinese retail client.

You will collaborate with the client's HR team, store managers and HiWork colleagues to handle employee-related matters and coordinate progress with the client. Fresh graduates or those with 1–3 years of experience are welcome; prior HR experience is not required.